
Infrastructure Engineer
- Altrincham, Greater Manchester
- £40,000-50,000 per year
- Permanent
- Full-time
- Providing 3rd line technical support for on-premise and hosted customers
- Owning complex incidents and seeing them through to resolution
- Strong background in infrastructure engineering, cloud hosting, and 3rd line support
- Experience with installation, migration, and configuration of applications
- Solid understanding of private/public cloud operations (Oracle experience is preffered)
- Documenting processes for installation and migration
- Troubleshooting server, application, and compatibility issues
- Staying up to date with product updates and emerging technologies
- Strong background in infrastructure engineering and 3rd line support
- Experience across Microsoft Stack, Linux Servers, VMWare, Networking
- Experience with installation, migration, and configuration of business applications
- Excellent problem-solving skills and the ability to work under pressure
- Clear and concise communication skills for technical and non-technical audiences
- Strong organisational skills and attention to detail