
Account Manager
- Hampshire
- £65,000 per year
- Permanent
- Full-time
- Lead, motivate, and develop the contract team, setting clear standards and ensuring delivery of sustainable, first-class hard FM (M&E and Fabric) services.
- Provide visible leadership and build strong, effective relationships with client stakeholders.
- Ensure compliance with all statutory, health & safety, quality, and environmental standards, embedding a Zero Harm culture.
- Oversee commercial performance, ensuring accurate reporting, compliance certification, and delivery against KPIs and SLAs.
- Manage supply chain partners and specialist contractors to safeguard service delivery and best practice.
- Proven experience in Account Management or Facilities Management leadership.
- Strong people management skills with experience leading multi-disciplinary teams.
- Recognised technical qualification with IOSH (or equivalent) membership.
- Commercially astute with budget management and full P&L responsibility.
- Excellent stakeholder engagement and client relationship skills.
- Solid knowledge of statutory compliance, health & safety, and quality standards.
- Confident communicator with strong problem-solving, decision-making, and change management ability.