Service Delivery Analyst - Security Operations

Pertemps

  • United Kingdom
  • £45,000 per year
  • Permanent
  • Full-time
  • 6 days ago
Job DescriptionWe're looking for a skilled Service Delivery Analyst - Security Operations to join a dynamic service delivery team. This role is ideal for someone with a strong background in IT service management and a knowledge of cybersecurity and SOC tooling. Someone who excels at managing stakeholder relationships and translating technical insights into business value.Key Responsibilities:
  • Act as a liaison between the Security Operations Centre (SOC) and your customer portfolio
  • Deliver regular Service Reviews, performance reporting, and client-facing updates
  • Use ITSM tooling
  • Report on weekly and monthly tasks and actions, ensuring remediation actions are tracked and communicated
Essential Skills & Experience:
  • Knowledge of Cybersecurity and SOC tools (e.g. Microsoft Defender)
  • Strong knowledge of ITIL, Agile, and ITSM best practices
  • Excellent communication, reporting, and stakeholder management skills
This role is fully remote and will offer a starting salary of £45,000 and exceptional Company BenefitsKeywords: Service Delivery, SOC Liaison, Cybersecurity Reporting, ITSM, Incident Management, Stakeholder Engagement, Microsoft Defender, Sentinel, SSCP, ITIL, SOC Tooling.

Pertemps