Online Assistant

Sainsbury's

  • Bracknell, Berkshire
  • Permanent
  • Part-time
  • 8 days ago
Job Category: Store rolesJob Description: Job Description:As an Online Assistant at Sainsbury's, you'll play a key role in ensuring our customers receive the high-quality service and products they expect from us. You'll work in a fast-paced environment where meeting deadlines and working efficiently as part of a supportive team are crucial to success. Key Responsibilities:Van Loading & Manual Handling: Safely and efficiently load vans with customer orders, lifting weights of up to 15kg. Accuracy and care are essential to ensure our customers receive their items in perfect condition.Team Collaboration: Work closely with colleagues across departments to overcome challenges, support one another, and meet daily performance and delivery targets.Picking & Packing: Be multiskilled in picking products for both customer shopping orders and on-demand delivery services, ensuring accuracy, quality, and freshness of items selected.Driving & Delivery Support: A valid driving licence is mandatory, as you'll be trained to serve as a backup delivery driver, stepping in when needed to help deliver orders directly to our customers' doors. What We're Looking For:Comfortable lifting and moving up to 15kg regularly.A reliable team player who thrives in a fast-paced, deadline-driven environment.Attention to detail with a focus on accuracy and quality.Flexibility to work different shifts, including early mornings, evenings, and weekends.A full UK driving licence (manual) - essential for backup delivery responsibilities.What makes a great Sainsbury's Colleague:
  • Happy with early morning starts (as most shifts start at 4am) and working in a fast-paced, physical and high energy environment, often on your own but also thrive in being part of a team
  • Friendly and welcoming with a genuine enthusiasm for helping customers
  • Enjoys working in a fast-paced, physical and high energy environment, using initiative to solve problems and taking responsibility for owning tasks
  • Always ready to work flexibly and productively to a high standard across the store - you'll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
  • Comfortable in learning to use new digital tools and technology to do your job brilliantly and moving shopping containers up to 15KG.
  • Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
Working for us has great rewards:We truly value our colleagues and provide market-leading benefits and training to reflect that:
  • Discount card - 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day
  • Free food and hot drinks - provided for Colleagues in all our stores
  • Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
  • Pension - we'll match between 4-7.5% of your pension contributions
  • Sainsbury's share schemes - buy Sainsbury's shares at discounted prices
  • Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more
  • Wellbeing support - including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.Responsibilities:Working in our stores:Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Online Assistants, you'll deliver a joyful shopping experience for our online customers, so they get everything they shopped at Sainsbury's for.Eligibility:
  • You must be above the school-leaver age in your country
  • If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
  • You must have Right to Work eligibility in the UK
Qualifications:An inclusive place to work and shopWe are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look .Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Sainsbury's