Patient Admin Assistant
- Sutton Coldfield, West Midlands
- £12.21-14.36 per hour
- Temporary
- Full-time
Contract Type: Temporary
Hourly Rate: £12.21 - £14.36
Start Date: Monday 25th August
Working Pattern: Full Time - 8am-4pm, 9am-5pm, 10am-6pmAre you passionate about providing exceptional patient care and support? Do you thrive in a fast-paced environment where your organisational skills can make a real difference? If so, we want you to join our team as a Patient Coordinator!About the Role:As a Patient Coordinator, you will play a crucial role in ensuring that our patients receive the highest level of care and support throughout their journey with us. You will be the first point of contact for patients, guiding them through appointments, addressing their concerns, and ensuring a smooth flow of communication between patients and our healthcare professionals.Key Responsibilities:
- Act as a liaison between patients and healthcare staff to facilitate effective communication.
- Schedule and confirm appointments, ensuring optimal use of clinic resources.
- Assist patients with inquiries, providing clear and accurate information.
- Maintain patient records and ensure all data is current and compliant with regulations.
- Process patient referrals and follow up on outstanding appointments.
- Collaborate with medical staff to ensure that patient needs are met promptly.
- Contribute to a positive patient experience by fostering a supportive and welcoming environment.
- Previous experience in a healthcare environment is preferred, but not mandatory.
- Excellent communication skills, both verbal and written.
- Strong organisational skills with the ability to multitask effectively.
- A compassionate approach to patient care, demonstrating empathy and understanding.
- Proficiency in using electronic health records and scheduling software.
- Ability to work well under pressure and adapt to changing priorities.
- Competitive hourly rate ranging from £12.21 to £14.36, commensurate with experience.
- Full-time hours in a dynamic and rewarding environment.
- Opportunity to make a significant impact on patient care.
- Supportive team culture with ongoing training and development opportunities.