Process Optimisation and Digitisation - Associate Director
- Southampton
- Permanent
- Full-time
- Lead a team within the POD function to optimise and automate processes
- Lead strategically importance projects that to contribute to transformation goals
- Quantify realised benefits to client satisfaction, risk, efficiency and effectiveness
- Conduct process diagnostics and utilise Lean Six Sigma tools to identify pain points and opportunities for improvement
- Create business requirements documents to enable process automation and project manage automation delivery via Agile sprints.
- Work collaboratively with the leaders across the group to identify, prioritise and improve processes which deliver transformation benefits
- Report progress aligned to Aztec transformation Governance framework
- Collaborate with Technology teams to rapidly automate processes
- Lead POD communication activities to share success and facilitate continuous improvement
- A certified Lean Six Sigma Black Belt (online certification not accepted) or equivalent Lean Certification (e.g. Lean Competency System or a similar reputable body)
- Minimum five years' experience leading process improvement projects within Financial Services (mandatory) and/or alternative fund services (advantageous)
- Minimum five years' experience managing teams
- Demonstrable delivery experience of process optimisation and automation projects
- Bachelors degree
- Good business partnering and senior stakeholder engagement skills
- Effective facilitation, influencing and negotiation skills
- Comfortable operating across multiple jurisdictions with multiple stakeholders
- Analytical and demonstrates reasoned logic to decision making and judgments, considers external/internal factors and can recommend solutions in complex situations
- Strong and effective communication skills with the ability to produce clear and concise written and presentation materials.
- Experience working in a technology engagement environment
- Proven experience leading change management initiatives
- Good experience in controlling and managing risk
- Change Management qualification and / or an Agile/Project Management qualification