Anthropologie Store Manager - Bath, UK

• Strategically recruit, train and develop managers to increase the day to day productivity of the business
• Assist with the development of the Management team to ensure that succession planning is in place for individuals and the future growth of the business
• Manage, all aspects of performance development (Performance Appraisals, Individual development Plans, Coaching, Counselling and Disciplinary actions) for a productive, inspired and successful workforce
• Uphold Company standards and act as a strong leader, mentor and positive role model to the team

• Lead by example and inspire a shared vision by communicating store and company goals
• Lead change and innovation supporting new ideas and initiatives to evolve the retail experience for the customer; drive sales and provide a unique store experience.
• Responsible for the roll-out of all new training and operational initiatives
• Possess excellent communication skills in both written and verbal form
• Manage and motivate the store teams to achieve an unimagined level of customer care
• Challenge and inspire the team to elevate every aspect of the store experience through service, merchandising, and display to create a compelling atmosphere for the customer

• Coach and empower the management team to take the initiative as leaders
• Oversee all levels of customer service and operations to ensure a positive store environment
• Exhibit excellent floor presence by leading by example, training and coaching
• Partner with the Visual Manager to effectively plan all Visual moves, ensuring any shop floor based work is carried out efficiently, and with minimal impact on the customer experience

• Conduct walkthroughs with the Visual Manager and store management team on a regular basis, with constructive feedback and obtainable goals
• Lead the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
• Achieve the store stock loss goals
• Develop and implement a functional shipment processing system to facilitate new merchandise being placed promptly, ensuring the sales floor is fully replenished, and product standards adhered to
• Possess excellent organizational skills and have the ability to plan, organize and execute projects by priority
• Assume total accountability for store Health & Safety by overseeing and upholding Company procedures always to protect employees and Customers against accidents and incidents

• Collaborate with the Visual Manager and team to strike the balance in creating an inspirational but highly commercial shopping environment whilst assuming accountability for the stores profitability.
• Facilitate communication between the Retail and Visual teams to enhance the store environment and efficiently execute all merchandising projects in a timely manner
• Coach team to understand and interpret current fashion trends in local markets and to generate creative solutions appropriate for the Anthropologie customer

• Maximise store sales and manage stock levels appropriately through analysing relevant reports, reviewing market trends and creative management of merchandise from receipt to sales
• Exhibit a sound understanding of the stores profitability, and guide team members to utilize Company reports to react to trends and drive business
• Stay abreast of current trends, brand specific social media and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community
• Demonstrate entrepreneurial skills to achieve and exceed store targets

• Experience in a senior management role, working in a fast paced but highly creative and customer focused retail environment
• Ability to positively impact results in sales, payroll and stock loss
• Proven record of developing a Management team and talented individuals
• Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organization)
• An appreciation and understanding of the Anthropologie culture and its appeal in the market

• ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement

• Employee Assistance program to support with mental, physical and financial health
• Discount off external gym memberships
• Private Medical Insurance for eligible employees

• Up to 40% employee discount at all URBN Brands

• Season ticket loan for eligible employees
• Cycle to work scheme for eligible employees

• We offer structured support within the business alongside continued learning and development

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