Business Analyst - Process Improvement and Automation

La Fosse

  • London
  • £550 per day
  • Permanent
  • Full-time
  • 2 months ago
  • Apply easily
Job Title: Business Analyst – Process Improvement and Automation📍 Location: Hybrid (London –3 days in-office P/W)
📅 Duration: 12-Month Contract
💼 IR35: OutsideBusiness Analyst – Process Automation & Workflow OptimisationRole Overview
We’re looking for a Business Analyst to support two high-impact initiatives focused on improving and automating manual processes within a well-established banking institution. Sitting within the Transformation & Technology team, this role plays a key part in driving workflow optimisation, task automation, and digital enablement across the organisation.This is an exciting opportunity for someone passionate about digital transformation, process redesign, and driving efficiency within financial services .Key Responsibilities:Contribute to two concurrent workstreams:
  • Philanthropy Operations Project – simplifying and automating manual workflows within charitable processes
  • Operational Workflow Project – redesigning internal task and process management for greater efficiency
Work closely with stakeholders to gather requirements, analyse current-state inefficiencies, and identify automation opportunitiesProduce clear and comprehensive documentation, including:
  • “As-is” and “To-be” process maps
  • Workflow diagrams and automation roadmaps
  • Delivery plans and solution documentation
Support the use of Microsoft Dynamics 365 to enable smarter workflows and improve task trackingCollaborate with fellow Business Analysts and cross-functional teams to ensure aligned deliveryFacilitate workshops, stakeholder meetings, and sprint planning sessionsAssist in testing, training, and rollout of new processes and toolsSkills & Experience Required3–6 years’ experience as a Business Analyst, ideally in financial services, banking, or fintechProven track record in process improvement and workflow transformation projectsStrong skills in process mapping, documentation, and multi-stakeholder collaboration

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