
Customer Service Advisor
- Brighouse, West Yorkshire
- £33,000 per year
- Permanent
- Full-time
- Competitive salary up to £33,000 per annum
- 25 days holiday plus bank holidays
- Discounts on gym memberships and retailers
- A supportive and collaborative working environment
- Opportunities for career development and progression
- Additional company benefits
- No weekend work - enjoy a healthy work-life balance
- Responding to customer queries via phone, email, live chat, and social media
- Managing aftersales queries and resolving issues efficiently
- Handling complaints with empathy and escalating when appropriate
- Accurately logging information and updating internal systems
- Ensuring a high level of customer satisfaction through professional service
- Previous experience in customer service is essential
- Experience in aftersales support or complaint handling
- Strong communication skills and a customer-focused approach
- Excellent attention to detail and ability to multitask