School Organisation Assistant

Coventry City Council

  • Coventry
  • £25,185-26,403 per year
  • Contract
  • Full-time
  • 7 days ago
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.Our Values are:
  • Open and fair: We are fair, open, and transparent.
  • Nurture and develop: We help and encourage everyone to be their best and do their best.
  • Engage and empower: We talk and listen to others, working together as one.
  • Create and innovate: We embrace new ways of working to continuously improve.
  • Own and be accountable: We work together to deliver the best services for our residents.
  • Value and respect: We put diversity and inclusion at the heart of all we do.
About the team we are recruiting toWe value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.The Education Entitlement Service (EES) strives to deliver outstanding services for our customers, predominately the children of Coventry, who may be requiring access to education or alternative education provision. We ensure vulnerable children are appropriately supported; have a voice, that hopefully leads to their high achievement and excellent progress.The EES is made up of a diverse range of teams all working together to recognise, support and apply innovative solutions to address the growing issues in relation to trying to educate some of our most vulnerable pupils in schools.The School Organisation Service (Admissions) co-ordinates school admissions processes. Team tasks include the:
  • Administration of all applications for school places
  • Provision of information for parents, school and other stakeholders; and
  • Provision of information to support the school appeals process
What is the job role?We are looking for an enthusiastic team player and a great communicator to join our service.You will be responsible for dealing with applications for school places and travel passes. You will have the ability to understand, interpret and explain complex statutory guidelines to parents, school staff, and other education colleagues. You will have strong IT skills, showing accuracy and a great eye for detail.This role is fixed-term for 12 months to cover maternity leave.All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for?You will have strong IT skills, preferably with experience of Capita ONE or similar admissions software. Working with parents and schools in this customer service role you will need:
  • Good communication and interpersonal skills
  • Ability to work in a pressurised environment, meeting deadlines and managing time effectively
  • A flexible and positive approach to teamwork
If you need help or support to complete your application, please visit our to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
  • Members of the Armed Forces and veterans
  • Are currently in care or have previously been in care
  • If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview date: 29 September 2025About CoventryCoventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.We are cutting-edge, challenging, youthful, vibrant and diverse.At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.If you join us, we will provide a fantastic rewards and benefits package - to find out more please visitCoventry City Council

Coventry City Council