
Store Manager - London (Regent Street)
- London
- Permanent
- Full-time
- Collaborate closely with the General Manager to ensure seamless store operations, drive performance, and deliver an exceptional customer experience
- Take full accountability for driving the team to achieve and exceed the store’s performance targets and KPI
- Develop and implement actionable short- and long-term plans to ensure sustained success and growth
- Analyse performance metrics to identify opportunities and execute strategies for continuous improvement
- Inspire, coach, and develop your team to reach their full potential, fostering a culture of high performance and collaboration
- Conduct regular appraisals to provide constructive feedback and support individual growt
- Lead effective recruitment, succession planning, and networking to build a strong, future-ready team
- Champion a customer-first mindset, ensuring every team member delivers a premium and personalised HUGO BOSS experience
- Ensure the effective use of all available tools, systems, and resources to optimise store operations
- Guarantee compliance with all company policies, procedures, and standards to maintain operational integrity
- Oversee the execution of daily operations, ensuring efficiency and attention to detail in all aspects of the store
- Stay informed about local market trends, competitor activities, and customer preferences
- Share relevant insights and recommendations with your General Manager, Area Manager and the retail team to maintain a competitive edge
- Act as an ambassador for HUGO BOSS, embodying the brand’s values and vision in every aspect of your role
- Previous experience in a similar management role within a fashion and lifestyle retail environment
- Excellent leadership and people management skills to lead, motivate, train and develop the team through active management
- Ability to be flexible and adaptable to the need of the business
- Demonstrate strong commercial acumen and brand knowledge
- Willingness to constantly learn & develop
- Excellent communication skills at all levels, both written and verbal
- Experience in networking & building relationships
- Competitive salary, commission and attractive benefits
- Global career path for specialists and leadership
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture