
Order Processor
- Leigh, Greater Manchester
- £25,500 per year
- Permanent
- Full-time
Working as part of a friendly team, you will be carrying out a busy and varied role. Duties will include:
- Liaising with customers and overseas suppliers via email
- Processing orders via Far East suppliers
- Arranging, providing and following up samples and quotes
- Quoting on orders via overseas suppliers, negotiating pricing, lead times, and order specifics with suppliers
- Dealing with incoming calls
- Assisting with shipping of products including calculating currency conversions, duty costs and freight costs
- Tracking of order with suppliers
- Co-ordinating between customer and supplier regarding artwork for review, amendment, and approval
- Chasing suppliers regarding lead times, schedules, and obligations
- Ensuring and tracking shipments, managing customer expectations and confirming deliveries
- Liaising with UK warehouse to confirm receipt of goods and arranging onward shipment
- Assisting customers with aftersales issues
- Updating all order information on the system
- Previous experience in a busy admin or order processing role
- Confident using Excel and email
- Can work in a busy, fast paced environment
- Strong numeracy skills
- Accurate with a good eye for detail
- Excellent phone manner
- A starting salary of £25,500, rising to £26,500 after successful 6 month probation
- 21 days holiday plus bank holidays, rising to 25 days
- Your birthday as an extra day off!
- An early Friday finish every other week
- Annual bonus based on company performance
- Free parking
- Pension scheme
- Regular staff rewards and social events
- Staff discount
- Support for your charity work
- Staff referral bonus
- Great career prospects
- Fabulous working environment with a real family feel where everyone works well
- together