IT Support Analyst

Core-Asset Consulting

  • Edinburgh
  • Temporary
  • Full-time
  • 9 days ago
Job Description:Core-Asset Consulting is recruiting for an IT Support Analyst on behalf of our client, a leading financial technology organisation. This is an excellent opportunity to join a forward-thinking firm that is shaping the way small businesses engage with digital tools.Skills/Experience:
  • Proven experience in a hands-on IT support role.
  • Strong knowledge of macOS and Apple hardware support.
  • Experience with Mobile Device Management (MDM), ideally Jamf Pro.
  • Administration experience with Google Workspace.
  • Scripting skills (e.g., Bash, Python).
  • Knowledge of Audio Visual troubleshooting.
  • A basic understanding of networking principles.
  • Familiarity with SaaS application administration and support.
Core Responsibilities:
  • Provide day-to-day IT support to office-based and remote staff, primarily on Apple hardware and SaaS applications.
  • Manage user provisioning, access control, and troubleshooting across the SaaS application stack.
  • Support and administer core business systems, including Google Workspace and MDM solutions.
  • Assist with network troubleshooting (Wi-Fi, LAN, connectivity).
  • Resolve a wide range of technical issues, from hardware failures to account management queries.
  • Support and troubleshoot meeting room AV systems.
  • Maintain clear process documentation and contribute to knowledge-sharing within the IT team.
  • Collaborate with colleagues to prioritise support requests effectively.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.Job reference: 16220To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.At Core-Asset, we're committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our websiteCore-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.INDCAS

Core-Asset Consulting