Learning and Development Manager

Surrey County Council

  • Reigate, Surrey
  • £61,784-67,859 per year
  • Permanent
  • Part-time
  • 14 days ago
Details
  • Title: Learning and Development Manager
  • Reference: SCC/TP/288693/3574
  • Positions: 1
  • Salary: £61,784 - £67,859 per annum
  • Category: Learning and Development
  • Contract type: Permanent
  • Working hours: 36 hours per week
  • Posted on: 31 July 2025
  • Closing date: 7 September 2025
  • Directorate: Chief Executive Office
  • Location: Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF
DescriptionWe are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.The starting salary for this role is £61,784 per annum, working 36 hours per week.Are you passionate about developing people and building a thriving learning culture? Do you want to lead a dynamic team that shapes the future of workforce development in local government? If so, we'd love to hear from you.We're excited to welcome a new Learning and Development Manager to our Learning & Development team.This role offers hybrid working. You'll work flexibly, with a typical pattern of 2 days per week in the office for team collaboration, stakeholder meetings or events/workshops. We also encourage cross-team learning and development to support your ongoing growth.Rewards and Benefits
  • 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
  • Option to buy up to 10 days of additional annual leave
  • An extensive Employee Assistance Programme (EAP) to support health and wellbeing
  • Up to 5 days of carer's leave per year
  • Paternity, adoption and dependents leave
  • A generous local government salary related pension
  • Lifestyle discounts including gym, travel, shopping and many more
  • 2 paid volunteering days per year
  • Learning and development hub where you can access a wealth of resources
About the TeamOur team exists to support colleagues across the Council to develop the skills, confidence and the leadership needed to deliver excellent services to residents. We:
  • Collaborate and grow together - we learn from one another, coach across the team, and support each other to stretch professionally.
  • Champion innovation - we explore new approaches and technologies to design learning that sticks and meets the needs of a modern workforce.
  • Drive real impact - from early careers to senior leadership, our programmes support performance, engagement and long-term capability across the Council.
About the RoleAs Learning and Development Manager, no two days are alike. One morning might begin with a meeting on leadership development needs, followed by coaching a Senior L&D Consultant on a new programme. By the afternoon, you could be analysing feedback from a recent event or working with an external provider on fresh content.You'll play a central role in shaping the Council's learning offer, balancing hands-on delivery with strategic oversight. Collaborating across the organisation, you'll ensure learning is timely, inclusive, engaging, and aligned with our People Strategy.We're seeking a Learning and Development Manager to lead our L&D function, driving impactful, data-led programmes that help our people thrive. You'll manage a skilled team of L&D Consultants and deliver initiatives across leadership, early careers (including apprenticeships and graduate schemes), learning technologies, and performance systems.Working closely with senior stakeholders, you'll help shape and deliver the Council's People Strategy, ensuring learning supports our strategic objectives, values, and service priorities.Key Responsibilities:
  • Lead the strategic and day-to-day delivery of learning and development
  • Coach and develop a small, expert L&D team
  • Design and oversee leadership and early careers programmes
  • Build strong partnerships to identify needs and tailor learning solutions
  • Use data and analytics to evaluate impact and drive improvement
  • Manage external providers, digital platforms, and the L&D budget
  • Stay ahead of learning and technology trends, bringing innovation to our work
Shortlisting Criteria
To be considered for shortlisting for this position, your application will clearly evidence the following:
  • Demonstrable experience leading and managing a Learning & Development function, including managing L&D budgets and external suppliers/partners
  • Proven track record in designing and delivering strategic L&D programmes (e.g. leadership development, early careers, digital learning) with applied in-depth knowledge of L&D methodologies and frameworks (e.g. ADDIE, blended learning, digital platforms)
  • Experience using data, insights, and analytics to evaluate learning impact and drive continuous improvement
  • Strong stakeholder engagement and influencing skills, particularly with senior leaders
  • Experience managing, coaching, and developing a team to high performance
Application ProcessAs part of the application process you will be asked to upload your CV and answer the following questions (please keep each answer to a maximum of 400 words): * Please describe your experience in leading and managing a Learning & Development function. What types of programmes have you overseen (e.g., leadership development, early careers, digital learning)?
  • How have you used data and analytics to evaluate the effectiveness of learning programmes and inform improvements? Please provide an example.
  • Tell us about a time you successfully influenced senior stakeholders to support a new L&D initiative. What approach did you take, and what was the outcome?
  • How do you ensure your team remains innovative and aligned with emerging trends in learning and development, including the use of technology?
  • This role involves managing and developing a small team. What is your leadership style, and how do you support team members to perform and grow?
Contact usPlease contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.For an informal discussion please contact Nicole Crawley by e-mail or on MS Teams.The job advert closes at 23:59 on 07/09/2025 with interviews to follow.Local Government ReorganisationSurrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!Please see more information here:Our BehavioursThe Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our .Before submitting your application, we recommend you read the job description. provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.Our CommitmentSurrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:
  • The candidate has evidenced the minimum criteria for the role through their application
  • The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.Files to download
  • Reviewed: 20 Aug 2025
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