Technology Adoption Specialist

Harrow Council

  • Harrow, Greater London
  • Permanent
  • Full-time
  • 13 days ago
Job Description:OverviewThe London Borough of Harrow is seeking a dynamic and innovative Technology Adoption Lead to champion digital transformation across the organisation. Sitting within the ICT Services division, this key role will drive the adoption of modern technologies, platforms, and devices among staff and elected members. You’ll lead the development of a network of Technology Champions, design engaging training materials and campaigns, and deliver live events to boost digital confidence and IT literacy.In addition to promoting digital engagement, you’ll play a central role in managing the migration of Azure Files to SharePoint. This includes developing detailed project plans, coordinating with teams across the council, setting and communicating deadlines, and ensuring the timely delivery of project milestones. You’ll also provide regular updates to stakeholders, ensure compliance with ICT policies, and support end-users with training and guidance on the new SharePoint environment. This is a fantastic opportunity to make a tangible impact in a forward-thinking local authority committed to innovation, collaboration, and excellence in public service.
About YouThe successful candidate will have:Proven experience driving technology adoption and digital transformation within a complex organisationStrong understanding of modern workplace tools including Microsoft 365 applications and platformsExcellent communication and interpersonal skills, with the ability to engage and inspire users at all levelsA proactive approach to problem-solving and the ability to deliver practical, user-focused solutionsDemonstrable ability to lead change initiatives and manage stakeholder relationships effectivelySolid analytical skills with experience in tracking adoption metrics and producing insightful reportsConfidence in designing and delivering engaging training materials, campaigns and live eventsA collaborative mindset, able to work across teams and foster a network of Technology ChampionsCommitment to continuous professional development and staying current with technology trendsA passion for improving user experience and simplifying technical processes across the organisation
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Harrow Council