
Data Centre Operator
- Cardiff
- £300 per day
- Permanent
- Full-time
- Monitor and manage systems, including event-driven alerts and monitoring consoles.
- Coordinate with vendors (e.g., BT) for support calls.
- Engage with on-call expert staff (DBA team, Network team) for incident resolution.
- Perform first-line corrective actions for administrative systems, including re-sending failed faxes.
- Run and monitor batch schedules using automated tools (Control/M, Visualcron, etc.).
- Execute weekend release jobs/scripts for production changes.
- Physically manage Xerox bulk printing operations.
- Handle daily tape removal and off-site storage preparation.
- Support engineers during data centre power-down weekends.
- Conduct physical patrols to verify environmental conditions.
- Ensure security and access protocols are followed, maintaining relevant logs.
- Provide operational support for BMC Control-M scheduling, production execution, and output environments.
- Regularly review procedures to ensure relevance and accuracy.
- Generate Daily, Weekly, Monthly, and Ad hoc reports.
- Apply schedule changes to batch processing.
- Analyse and resolve production issues and incidents efficiently.
- A proven background in operations within a data centre or similar environment.
- Ability to work both independently and within small teams.
- A proactive approach, providing solutions and improvements for operations.
- Strong ability to work under pressure in a 24/7 environment.
- Experience in root-cause analysis and problem resolution.
- Experience in batch processing and job scheduling tools (Control-M preferred).
- Knowledge of JCL (Job Control Language) and Korn shell scripting.
- Familiarity with Linux and UNIX commands.
- Basic understanding of Oracle database structures.
LogicMelon
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