IT Support Technician Apprentice

Anglian Home Improvements

  • Norwich
  • £6,000 per month
  • Permanent
  • Full-time
  • 9 days ago
  • Apply easily
Are you passionate about technology and eager to kickstart your career in IT? We’re looking for a motivated and curious individual to join our team as an IT Support Technician Apprentice working in our Information System (IS) department.This is a fantastic opportunity to gain hands-on experience while working towards a recognised qualification within IT— all with the support of a friendly and experienced teamWhat You’ll Be Doing:
  • Providing first-line technical support to internal users
  • Assisting with hardware and software installations, configurations, and troubleshooting
  • Logging and managing support tickets through our helpdesk system
  • Learning how to maintain IT systems and networks
  • Supporting the wider IT team with day-to-day tasks and projects
What You’ll Learn:
  • IT fundamentals and best practices
  • Customer service and communication skills
  • Problem-solving techniques in real-world scenarios
  • How to work with a range of technologies and systems
  • Industry-recognised qualifications through structured training
What We’re Looking For:
  • A genuine interest in IT and technology
  • Strong communication and problem-solving skills
  • A proactive attitude and willingness to learn
  • GCSEs (or equivalent) in English and Maths (Grade 4/C or above)
  • No prior experience needed — just enthusiasm and a desire to grow!
What We Offer:
  • Competitive salary - £15,600 per annum for 12 months, then increasing to NMW or NLW in accordance with Government guidelines
  • 18 month contract- gaining an IT Qualification
  • 31 days holiday, increasing with service, plus an additional paid day for your birthday!
  • Paid time off annually to volunteer
  • Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders
  • Heavily discounted employee purchase scheme on all products
  • Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers
  • Opportunity to work with a forward-thinking and supportive team.
  • Career development and continuous learning opportunities.

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