
Team PA - Family
- Birmingham
- Permanent
- Full-time
- Managing/overseeing the Court Portal on behalf of our national team
- Leading and assisting with new family client enquiries including taking regular new enquiry calls, triaging enquiries and co-ordinating the new enquiries process for the national team
- Opening and closing files, and managing all matter maintenance
- Managing fee-earner diaries, booking travel, preparing agendas, and minute-taking
- Assisting with the preparation of court documents (including those related to the divorce process) as well as forms and bundles
- Liaising with third parties such as counsels’ clerks, courts, and clients on behalf of fee-earners
- Attending internal meetings to represent the support team, take notes, and assist with business development activities
- Proven experience speaking to clients and delivering exceptional service
- A quick learner who embraces digital and flexible ways of working
- Experienced in administration (experience in family law is essential)
- Able to work efficiently under pressure and manage competing priorities
- A proactive problem-solver with a “can-do” attitude
- Detail-oriented with excellent accuracy
- 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
- Generous and flexible pension schemes.
- Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
- Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.