Customer Support Engineer

PerkinElmer

  • Slough, Berkshire
  • Permanent
  • Full-time
  • 1 month ago
We are aware that fraudulent job offers are circulating on social media. Perkinelmer does not engage in email interviews, does not requests fees payments and only communicates through our secured enterprise management system. Please note that legitimate emails will always come from a 'perkinelmer.com' email address.What is Recruitment Fraud?Recruitment fraud is a sophisticated scam offering fake job opportunities to job seekers. This type of fraud is normally carried out through e-mails or social sites by an individual claiming to be from the company. These fraudsters often request recipients to complete employment forms requiring that you provide your personal identifying information. The scammer may even conduct an "interview" with the job seeker through a virtual conferencing platform and will often request that the job seeker make a payment as part of their fake recruiting process.How to identify Recruitment Fraud?Please note that PerkinElmer DOES NOT:
  • Send job offers from free email providers such as Yahoo, Google, etc. Some scammers try to use email addresses that have PerkinElmer in the name, such as
, however, these are not legitimate emails. * Present job offers without an employment application, an interview and a discussion with the hiring manager.
  • Request payments or any type of personal data, such as credit card information, from prospective candidates for employment.
  • Authorize anyone to collect money or arrive at any monetary arrangement in return for a job at PerkinElmer.
  • Require background screening on job applicants prior to being interviewed. All background screenings are conducted in accordance with applicable law and at appropriate times during the recruitment process, not prior to an interview.
What to do if you are approached?
  • Do not send any money or provide any personal information.
  • Please contact the FBI's Internet Crimes Complaint Center at this link to report the internet scam:
. The FBI's IC3 aggregates criminal events and conducts analyses to prosecute these crimes. CloseDon't ask what's next. Define it. Step up, stand out and make a Statement.KeywordsLocation Search JobsShareCustomer Support EngineerSlough United Kingdom Save for LaterResponsibilities Location Slough, BerkshireGB Job ID REQ-052514The purpose of the OneSource Customer Service Engineer is support the OneSource Enterprise program at our client facility in Slough.With deep industry knowledge, OneSource addresses our clients' lab requirements to help optimize their business outcomes, delivering everything from everyday instrument repair to data integrity services. OneSource takes a one-of-kind managed approach, utilizing a powerful, interwoven suite of solutions including analytics, compliance, laboratory computing, scientific lab support, asset management, lab relocation, and other services.This role would be suitable for an engineer or technician familiar with maintenance and repair of analytical laboratory instrumentation, or a lab scientist looking for a change in career. Full training will be provided.Key Responsibilities
  • Performs maintenance, repair and validation of laboratory instruments and their accessories.
  • Organizes routine maintenance activity as allocated on a monthly basis.
  • Carries out repairs on instruments as and when required.
  • Assist in administrative duties when requested by site leader.
  • Actively demonstrates compliance with performance targets.
  • Makes returns of all fully completed service documentation including Service Reports, Time Sheets, Expenses Claims, etc, routinely as required.
  • Maintains high level of customer satisfaction while performing the above.
Qualifications
  • HNC or equivalent in Electronics, Biology, Chemistry or related discipline.
Experience required:
  • Previous experience of working in a lab environment
  • Experience of maintenance, calibration and/or repairs of any laboratory equipment preferred but user experience of relevant instrumentation a suitable alternative background.
Advantageous
  • Scientific and technical background or knowledge in analytical or biotechnology disciplines would be ideal, especially Liquid Chromatography (HPLC and UHPLC).
  • Previous experience of using or servicing Waters, Agilent or GE instruments.
Competencies
  • Exhibits an assertive personality with a strong bias for action and a results-orientation.
  • Good analytical skills to solve problems autonomously.
  • The ability to work under time constraints, maintain alertness and concentration, work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions.
  • Fluent in English in both reading and writing
  • Good written and oral communication skills.
  • Good interpersonal skills and a Team Player
  • Evidence of skills, or enthusiasm to develop skills in an array of engineering areas.
What we offer you:
  • Professional training and development
  • Great team environment
  • Bonus and excellent benefit
#LI-KS1PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
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Featured JobsRecently Viewed JobsYou have not recently viewed any jobs.Saved JobsYou have not saved any jobs."PerkinElmer is committed to making the world a better place, from helping improve the environment to the health of people around the world. It is a company with strong values." Elisa Di Vairo, HR Payroll Specialist, Milan, ItalyFrom mentoring relationships to robust training programs, we create a customized development plan for you. Learn More »Mentoring, training and engaging projects with real-world results. Kick-start your career at PerkinElmer. Learn More »

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