A highly regarded medical aesthetics clinic, based in central London, is looking for a Patient Coordinator to join their team.About the RoleWe're looking for a welcoming, professional, and highly organised Patient Co-ordinator to become the welcoming face of the clinic and play a key role in delivering a seamless, personalised experience to every client. Supporting both the medical and operations teams, you'll ensure each stage of the client journey reflects the highest standards of care, efficiency, and service.In this client-facing role, you'll act as a patient concierge-greeting clients, managing enquiries via phone and email, and providing personalised advice on treatments and products. You'll handle bookings and payments, maintain accurate patient records, and support the Clinic Manager with the smooth day-to-day running of the practice.You'll also be responsible for ensuring practitioner diaries are well-coordinated and that the clinic is fully stocked and prepared, including opening and closing duties.This is a fantastic opportunity to join a supportive team within a highly regarded, fast-paced clinic where attention to detail and outstanding service are at the heart of everything we do.Key Responsibilities
Deliver a warm and professional welcome to all clients
Manage appointment bookings, payments, and client communications
Provide knowledgeable advice on treatments and skincare products
Maintain accurate patient records and manage clinic documentation
Coordinate practitioner schedules efficiently
Support with operational tasks, including stock management and supplier liaison
Assist with opening and closing procedures
What We're Looking For
Previous experience in a client-facing role within a clinic or similar environment
Exceptional customer service and communication skills
Friendly, approachable, and confident personality with a high level of professionalism
Strong organisational skills and attention to detail
Able to stay calm under pressure and manage multiple priorities
A team player with a proactive, can-do attitude
Essential Requirements
Understanding of dermatology and aesthetic treatments
Impeccable written and spoken English
A passion for delivering excellence in every client interaction
How to ApplyIf you're enthusiastic about providing outstanding care and want to be part of a dynamic, reputable clinic, we'd love to hear from you. Please submit your CV along with a covering letter explaining why you'd be a great fit for this role.Apply NowUPLOAD FILESENDThe Expert Recruiters in Medical AestheticsCompany no: 06711267 VAT no: GB945226322 Registered address: Lynnem House, 1 Victoria Way, Burgess Hill, West Sussex, RH15 9NF
