Office Coordinator - Birmingham (ACOCB)
- Birmingham
- £27,700 per year
- Permanent
- Full-time
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you're passionate about!
- Day-to-day running of the office and supporting clients with all requests
- First point of contact for clients entering the building, offering them a warm welcome
- Liaising with other contractors to ensure the office is well maintained
- You will be highly customer focused and be able to deal with enquiries and queries in a proactive and efficient manner, always ensuring guest and staff satisfaction
- Coordinate all site deliveries, liaising with landlord where applicable
- Coordinate day cleaning team for events as required
- Assist with any staff initiatives and internal social events
- Coordinate client catering i.e. breakfast, lunches etc. Ensure the smooth running of events on the day
- Work in partnership with all other service providers to develop and deliver events successfully
- Recommend, select, and help locate or obtain products and services based on client's needs and desires
- Anticipate project needs, discern work priorities, and meet deadlines with little supervision
- Open and secure facilities or directly interacts with on-site operation staff before and after events
- Direct the work and functionally supervises all event support staff including setup crews, audio visual, hospitality and cleaners
- Directly work with on-site team to prepare and manage events from start to finish, including troubleshooting, equipment problems, and solving technical issues
- Assisting with all office related tasks including placing orders and restocking of consumables; ensuring that everything is in its place.
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
- Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs)
- Have an excellent command of English, verbal and written
- Possess excellent time management skills and the ability to work independently under pressure
- Be innovative, adaptable, flexible, proactive, organised, detail-oriented, process-driven, and resourceful with a can-do attitude
- Display excellent personal presentation and interpersonal skills
- Have passion to deliver excellent guest service in everything that they do
- Preferably have previous experience in front-of-house within a luxury hotel, premium airlines, or a corporate business environment