Cargo Reservations Agent

First Choice Staff

  • Heathrow, Greater London
  • £5,000 per month
  • Permanent
  • Full-time
  • 21 days ago
Our client is looking for a Cargo Reservations Agent to join this busy small team locally based in LHRCandidate will provide best in class customer experience to our forwarding and airline customers, in order to maximise revenue opportunities & grow market share for our Airlines.Duties· Handling correspondence received into the reservations e-mail inbox.
· Making bookings in our and our airline operating systems.
· Assisting the Reservations Manager & Supervisory/Lead Agent staff with new ideas and suggestions to achieve the Airlines targets by meeting all our deadlines, by operating efficiently and being responsible for completing the booking lists for their airline portfolio accurately and on time.The basic role includes· Dealing with Booking Lists
· Producing the booking list for the airlines customer with priorities that take into consideration yield, budget and flown as booked targets on time.
· Post Flights
· Responsible for providing accurate post flights to all customers, both in the UK and abroad and chasing up offloads as well as reporting back within agreed timescales
Reservations
· Make bookings with both the airlines reservation systems and our own operating system. Responding to all email queries
Hours are 9 to 5.30pm Part of a small team of 5 people reporting into 1 Supervisor.Salary will be cGBP28.5k, less experience will reflect lower salaryPlease send your CV to kellie.buckley@firstchoiceuk.com
  • We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

First Choice Staff