Deal Desk Analyst

Canva

  • London
  • Permanent
  • Full-time
  • 1 month ago
Job DescriptionJoin the team redefining how the world experiences design.Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where and how you can workThe buzzing Canva London campus features several buildings around beautiful leafy Hoxton Square in Shoreditch. While our global headquarters is in Sydney, Australia, London is our HQ for Europe, with all kinds of teams based here, plus event spaces to gather our team and communities. You'll experience a warm welcome from our Vibe team at front of house, amazing home cooked food from our Head Chef and a variety of workspaces to hang out with your team mates or get solo work done. That said, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals and so you have choice in where and how you work.About the team
We're continuing to mature and build out a Global Deal Desk team that acts as strategic partner to our Regional Sales Account Executives and Leaders. As Canva scales, we are seeing more deal volume and more complex deal structures and Deal Desk is becoming an evermore important function within the Finance org of Canva. This role is aligned to the EMEA Sales team and will play a critical role in helping us navigate the complexity of diverse markets, partner-led motions, and region-specific GTM models across the region.What you'd be doing in this role
  • Actively partner with Sales on strategies and plans for closing complex deals
  • Drive solutions on deal structures that contribute to positive outcomes for Sales and our customers
  • Collaborate with impacted parties to identify acceptable options to facilitate deal closures
  • Advocate for Sales and partner with internal organizations to understand complex sales issues
  • Subject matter expert in one or more complex models, processes, or policy implementations within Deal Desk
  • Develop and deliver training to both Deal Desk and Sales on those complex areas
  • Review and approve quoting on pricing models within Salesforce for subscriptions and professional services
  • Create Order Forms for standard terms and conditions.
  • Manage the documentation of approvals through the deal cycle which often includes interaction with the Legal, Finance, RevRec, and Support functions
  • Ensure order documentation is complete, all approvals have been obtained, order entry checklist has been completed, and the order package is submitted for booking
  • Work with teammates and management to identify process improvement and sales training opportunities
  • Strive to meet or beat published service level agreements
You're probably a match if
  • You have 3-5 years experience in Deal Desk, Finance, Strategy, or similar - ideally in SaaS with a regional GTM structure
  • You bring hands-on experience supporting EMEA go-to-market teams, with a strong understanding of the nuances across all the different regions
  • You can confidently navigate both direct and partner led selling motions
  • You have a core understanding of revenue recognition principles
  • You have a strong understanding of standard SAAS terms and conditions and the standard commercial negotiation requests that are part of the deal
  • You communicate clearly and with structure, synthesizing complex problems and driving alignment across teams
  • You thrive in cross-cultural, cross-time zone environments, and are comfortable with ambiguity - with a bias toward action, learning, and iteration
  • You combine strategic thinking with the humility to roll up your sleeves and make things happen.
Additional InformationWhat's in it for you?Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.Here's a taste of what's on offer:
  • Equity packages - we want our success to be yours too
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
Check out lifeatcanva.com for more info.

Canva