Service Manager

Venn Group

  • Bath
  • £50.00 per hour
  • Temporary
  • Full-time
  • 2 months ago
  • Apply easily
Interim Housing & Support Recruitment SolutionsRegional Service Manager - HomelessVenn Group are looking for a Regional service manager covering Basingstoke, Weymouth, Mendip and Exeter to cover long term sickness for homelessness servicesLocation: Basingstoke, Weymouth, Mendip and ExeterDuration: Temp (3 Months +)Hours: 37.5Ref Number: 79247Pay Rate: £23.50 per hour (Via Umbrella)The successful candidate will be responsible for:
  • Effective management of local service managers and oversight of projects,
devising and implementing improvement plans which also move servicestowards operating within psychologically informed environments (PIE).
  • Oversee the day-to-day operational management of outreach, support,
and accommodation services (as relevant) by embedding a culture ofaccountability within teams.
  • Oversee the development of motivated, skilled, and experienced teams by
promoting a culture focused on learning and achieving best practice in allaspects of project delivery.
  • Lead in the recruitment, induction and support of teams, managers, and
wider teams.
  • Engage in the organisation’s People strategy; focussing on recruitment,
retention and development of our staff teams.
  • Responsible for projects KPIs, statutory and that organisational quality
standards are met.
  • Lead on service KPI reporting, ensuring accurate reports are completed
including high quality quantitative analysis. Develop plans to addressperformance concerns where KPIs are not being met.
  • Ensure financial procedures are being maintained, overseeing, and
leading on void management, housing benefit and service charge, supportplanning across teams, ensuring timely re-lets and full compliance.
  • Devise and oversee the implementation of improvement plans where
necessary.
  • Manage the delivery of excellent services where clients co-produce and
are engaged with high-quality person-centred services, where a strengthbased, and trauma-informed approach is taken.
  • Manage the development of client involvement activities and co[1]production.
  • Embed quality assurance frameworks with regular management checks
and mitigating action plans.
  • Contribute fully as a member of the Operations Management Team to
achieve team/organisation objectives and standards.
  • Manage budget, risk, and resource management of services within targets.
  • Support the development

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