CTO – Lead a Full-Stack TransformationAre you ready to lead the modernisation and AI-driven transformation of an entire technology ecosystem?My client, a high-growth UK business, is looking for an experienced and hands-on Head of IT to take full ownership of their technology evolution - from infrastructure to innovation, CRM performance to AI integration.This is a pivotal leadership role that combines technical depth, strategic oversight, and operational excellence. Based on-site in Manchester, you'll drive tangible change, scalability, and innovation across the organisation.Why This Role Matters:The company’s in-house CRM is mission-critical — handling everything from leads and payments to communications and workflow automation. With strong foundations in place (PHP 8+, MySQL 8, Redis, AWS), the next step is transformation:
AI/ML-powered automation
Cybersecurity hardening
Platform integration and performance optimisation
The successful candidate will help position the business for scale, operational efficiency, and a potential future exit.What You’ll Be Doing:AI/Automation & CRM ModernisationLead rollout of 30+ AI/ML features including voice AI, automation, and predictive toolsOverhaul the legacy CRM’s UI/UX into a modern, high-performance platformCybersecurity & Risk ManagementOwn enterprise cybersecurity strategy, audits, and incident responseDesign post-attack processes and lead quarterly vulnerability assessmentsInfrastructure & PerformanceOptimise PHP/MySQL stack for speed, uptime, and stabilityResolve CRM bottlenecks and implement diagnostic monitoring toolsSystems Integration & Data StrategyIntegrate platforms like SpeechIQ and HR tools into a centralised data ecosystemEnable cross-platform data sharing to drive automation and insightDisaster Recovery & ContinuityDesign and implement a DRP, ensure reliable backups and test failover scenariosLeadership & DeliveryManage the IT, development, infrastructure, and AI functionsRun agile projects, prioritise initiatives, and communicate clearly across teamsWhat You’ll Need to SucceedProven leadership as Head of IT, CTO, or senior technical leader in tech-driven or scaling businessesDeep knowledge of:PHP 8+, MySQL 8, Apache 2.4, RedisAI/ML tools (speech/NLP, automation, prediction engines)Cloud infrastructure (preferably AWS)Cybersecurity best practices, disaster recovery, and penetration testingDemonstrated success in modernising platforms, leading performance turnarounds, and delivering new systemsStrong communication skills for cross-functional collaboration and business alignmentSuccess Will Be Measured By
Delivery of AI roadmap and automation efficiency gains
Noticeable improvement in platform speed, uptime, and stability
Zero breaches or vulnerabilities post-security audits
Seamless integration of tools into unified systems
Successful implementation and testing of a disaster recovery plan
Positive user feedback on platform improvements
Interested? Please Click Apply Now!CTO – Lead a Full-Stack Transformation
