
Innovation Manager (Gaming / Statistical)
- Watford, Hertfordshire
- Permanent
- Full-time
- Work with Senior Innovation Managers to define compelling value propositions for new games or features.
- Identify and interpret category, player and behavioural trends, to inform proposition development
- Articulate desired player outcomes, behavioural objectives, and commercial targets.
- Partner with Insight and Strategy to test concepts through qualitative and quantitative methods including customer validation i.e. (A/B testing, focus groups).
- Ensure player-first, cross-touchpoint design, thinking beyond product to customer experience.
- Support the game modelling process with Commercial Finance, including prize structure design, payout structures, pricing strategy, and revenue forecasting.
- Ensure propositions are operationally feasible and commercially sound, considering the regulatory and technical guardrails.
- Support the development of regulatory requirements and governance expectations ensuring all propositions meet licensing standards and compliance needs
- Champion Positive Play principles and Matters to be Protected within innovation projects ensuring every design enhances player wellbeing, builds trust, and aligns with the values of The National Lottery.
- Support proposition development through internal governance and delivery milestones.
- Support the briefing of the proposition and customer experience through Retail and Digital channels.
- Maintain proposition clarity and intent throughout delivery from ideation to BAU handover.
- Collaborate with cross-functional teams across Legal, Regulatory, Tech, Brand, CRM, Retail, and Digital, supported by, Project Management, to deliver the proposition to market, making a compelling internal case for player impact and commercial return.
- Contribute to the broader innovation pipeline and strategic portfolio planning.
- Bring fresh thinking from gaming, FMCG, behavioural science, and global lottery markets.
- Participate in ideation forums, and cross-team knowledge sharing.
- Senior Innovation Manager: Strategic direction, prioritisation, and proposition quality.
- Game Vertical Teams: Alignment and GTM transition.
- Insight and Strategy: Segmentation, testing, behavioural validation .
- Commercial Finance: Commercial modelling and business case development.
- Legal, Regulatory and Participant Protection: Proposition compliance and licensing.
- Technology, Brand, CRM, Retail, Digital: Delivery inputs, journey mapping, and readiness
- Programme Management: Tracking, resource planning, governance coordination.
- Demonstrable experience in proposition development, innovation, product strategy and commercial planning.
- Mathematically capable, with a focus on evaluating prize structures, payout models and probability of game mechanics.
- Demonstrable ability to analyse quantitative and qualitative data to drive insights and validate hypotheses, turning insight into actionable - scalable propositions.
- Solution-oriented and a natural problem solver. Highly curious and able to identify project blockers and find ways to navigate the business to overcome them.
- Some familiarity with probabilistic game design or lottery/gaming mechanics preferable.
- Experienced in managing large-scale cross-functional projects.
- Sector background in gaming, entertainment, FMCG, or consumer-centric innovation preferable.
- Delivery of commercially sound propositions with clear behavioural KPIs, audience clarity, and commercial justification.
- Effective use of data and insights to support delivery of proposition
- Effective measurement Player impact and commercial performance post-launch
- Collaborative leadership - building cross-functional trust and internal buy-in.
- Innovation - We pride ourselves on it! We’re constantly looking for new ways to excite our customers, bringing new products to enjoy which is all underpinned by our responsible play values and making them accessible to all.
- Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10 year licence
- Sustainability – Our aim to be net zero by 2030 which would make us the first lottery provider globally to achieve this
- Inclusion and accessibility – We are making all parts of The National Lottery inclusive – whether you play a game in a store or online.
- Company bonus scheme
- Matched pension contributions up to 8.5%
- 26 days annual leave + 2 Life Days (and bank holidays)
- Complimentary Private Medical
- Life Assurance
- Enhanced Maternity & Paternity leave
- £500 wellness allowance
- Access to nutritional advisor and personal trainers
- Discounted Health Assessments
- Complimentary Financial coaching
We are sorry but this recruiter does not accept applications from abroad.