Parts Advisor

• Meeting and greeting customers coming into the Parts department
• Ordering, booking out parts, invoicing, and taking payment

• Providing estimates when required
• Achieve sales by prospecting, acquiring and maintaining accounts
• Deal with any customer enquiries over the phone and face to face
• Checking in parts deliveries
• Assisting with parts stock check
• Liaising with the workshop, service advisors and customers

• Committed to achieving excellent customer relations and ensuring that customer’s expectations are exceeded
• Friendly but professional manner and will demonstrate integrity, discretion and objectivity
• Can demonstrate experience in a parts department
• A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
• Good telephone manner
• Knowledge of Kerridge is desirable
• Full, valid and clean UK driving licence

Holt Recruitment