
Claims Handler
- Warrington, Cheshire
- £26,000 per year
- Permanent
- Full-time
Hours: Monday to Friday, 9am-5pm. No weekends! 1 day per week WFH following successful probationDo you have strong motor vehicle knowledge and are you looking for new opportunity? We're seeking a Claims Handler to join our client in Warrington within their customer service team.What You'll Be DoingAs a key player in our claims team, you'll:
- Assess and process mechanical breakdown claims with accuracy.
- Deliver top-tier service to customers, dealer partners, and repairers.
- Communicate clearly and empathetically with customers and repairers throughout the claims process.
- Ensure all claim files are complete, consistent, and compliant.
- Support your teammates and promote a positive, can-do attitude across the department.
- Knowledgeable about motor vehicles - whether this is gained in a previous role or personal hobby! (essential)
- Excellent communication with customer over the phone
- Comfortable using MS Office and general PC systems
- A team player who is reliable and accountable
- Committed to upholding company values and delivering excellent service
- Be part of a supportive, collaborative team
- Make a real impact on customer satisfaction and operational success
- Enjoy a structured workweek with no weekend shifts
- Receive tailored training to grow your technical knowledge