Clinical Helpline Nurse/ Homecare Nurse
- Ashby de la Zouch, Leicestershire
- Permanent
- Full-time
- Provide expert, timely advice to patients, families, and healthcare professionals through our out-of-hours Clinical Helpline.
- Deliver safe, high-quality direct patient care at home for individuals receiving parenteral nutrition.
- Be the first point of contact for patients, caregivers, and healthcare professionals.
- Carry out triage, offering evidence-based guidance and reassurance.
- Escalate urgent or complex cases appropriately.
- Coordinate referrals to healthcare services and specialists.
- Maintain accurate and timely clinical documentation.
- Support continuous improvement and quality assurance initiatives.
- Deliver clinical care in patients homes, including assessment, treatment, and monitoring.
- Set up, operate, and troubleshoot monitoring equipment safely.
- Educate patients and families on managing conditions, nutrition therapy, and equipment use.
- Collaborate with multidisciplinary teams to ensure seamless continuity of care.
- Report and escalate clinical concerns or incidents in line with policy.
- Current NMC registration (Adult or Paediatric).
- Minimum 2 years post-registration nursing experience, ideally with community or homecare exposure.
- Confident in using and teaching clinical monitoring equipment.
- Experience in clinical training, mentorship, or education is desirable.
- Full UK driving licence and willingness to travel.
- Strong communication skills with the ability to adapt to different audiences.
- A role that blendsremote clinical expertisewithdirect patient care.
- The opportunity to make a real difference to patients and their families.
- Work within a supportive, professional, and collaborative team.
- Deliver safe, effective nursing care in accordance with clinical protocols, service standards, and professional guidelines
- Provide patient-centred education and training to individuals, families, and carers on managing Total Parenteral Nutrition (TPN) and associated therapies
- Establish and maintain effective clinical relationships with hospital and community healthcare professionals to support integrated care
- Monitor, document, and escalate clinical incidents or adverse events in line with governance and reporting procedures
- Ensure ongoing compliance with infection control, clinical policies, and the safe use and maintenance of medical equipment
- Deliver safe, effective nursing care in accordance with clinical protocols, service standards, and professional guidelines
- Provide patient-centred education and training to individuals, families, and carers on managing Total Parenteral Nutrition (TPN) and associated therapies
- Establish and maintain effective clinical relationships with hospital and community healthcare professionals to support integrated care
- Monitor, document, and escalate clinical incidents or adverse events in line with governance and reporting procedures
- Ensure ongoing compliance with infection control, clinical policies, and the safe use and maintenance of medical equipment
- NMC registration (Adult or Childrens Nurse)
- Minimum 1 year of post-registration experience
- Full UK driving licence
- Comfortable using IT systems and Android devices
- Experience with CVAD or parenteral nutrition
- Knowledge of outpatient antibiotic therapy or iron management
- NMC registration (Adult or Childrens Nurse)
- Minimum 1 year of post-registration experience
- Full UK driving licence
- Comfortable using IT systems and Android devices
- Experience with CVAD or parenteral nutrition
- Knowledge of outpatient antibiotic therapy or iron management