
Account Management IC5
- London
- Permanent
- Full-time
- Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.
- Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies.
- Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.
- Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business.
- Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
- Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share.
- Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers’ business and operations.
- Extensive experience in the Media and Telco industry, digital transformation, consulting, or technology
- Account management experience; developing and overseeing the execution of account plans
- Experienced in leading/orchestrating diverse v-teams.
- Experience in being the trusted advisor to executive-level business decision makers