Admin Assistant Active Recovery

NHS

  • Sheffield
  • £24,937-26,598 per year
  • Permanent
  • Full-time
  • 12 days ago
We are looking for a highly organised and proactive Admin Assistant to join our Integrated Community Care Directorate. In this pivotal role, you will provide essential support to our Assessment Team within Active Recovery, ensuring smooth operations while delivering outstanding service to patients, carers, and colleagues.This is a fantastic opportunity for someone with administrative experience to contribute to the continuous improvement of our administrative services. The ideal candidate will be adaptable, resourceful, and customer-focused, thriving in a fast-paced environment where no two days are the same.While prior experience in a healthcare or hospital setting is beneficial, it is not essential. If you are a motivated professional with strong organisational skills, a positive attitude, and a passion for making a difference, we'd love to hear from you.Join us in a rewarding role where your contributions directly enhance the efficiency and quality of care within our directorate.Main duties of the jobThis is a vital role within our Integrated Community Care Directorate by providing essential support to the Assessment Team within Active Recovery. Our roles are diverse, fast-paced, and rewarding, offering the opportunity to make a real difference to patient outcomes. Your day-to-day responsibilities will include:Prioritise and organise own day-to-day work schedule, completing work within agreed timescales.Exercise discretion and maintain a high standard of confidentiality, communication and interpersonal skills including telephone enquiries.Maintain staff employment records and ensure any changes in an employees' details are included in their personal file.While previous administration experience would be beneficial, we are primarily seeking individuals with a genuine passion for working in healthcare and a proactive, "can-do" attitude, with strong communication skills to effectively support the Senior Leadership Team.The successful candidate will join a friendly, supportive, and collaborative team that values the contributions of all staff.About usYou will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.DetailsDate posted22 August 2025Pay schemeAgenda for changeBandBand 3Salary£24,937 to £26,598 a year pa/pro rata for part time staffContractPermanentWorking patternFull-timeReference number190-0741-DIR-SJob locationsNorthern General HospitalHerries RoadSheffieldS5 7AUJob descriptionJob responsibilitiesPlease view the attached Job Description and Person Specification documents for full details regarding this post.When completing your application please ensure that you clearly demonstrate how you meet the role criteria. Job descriptionJob responsibilitiesPlease view the attached Job Description and Person Specification documents for full details regarding this post.When completing your application please ensure that you clearly demonstrate how you meet the role criteria.Person SpecificationEducation and QualificationsEssential
  • GCSE in English and Mathematics at grade C/4 or above or equivalent qualification/experience.
  • NVQ Level 3 in Business Administration or equivalent experience
  • OCR II in Word Processing or equivalent
Desirable
  • Processing/typing or equivalent experience/ qualifications.
ExperienceEssential
  • Appropriate experience in an administrative role within an office environment.
  • Experience of working in a public facing role.
  • Experience of initiating and setting up monitoring systems to record appropriate information.
Desirable
  • Experience of working within a healthcare setting.
SkillsEssential
  • Understanding of data protection issues and the ability to maintain confidentiality.
  • Excellent communication skills, with ability to deal with staff at all levels.
  • Displays use of initiative with effective organisational skill
  • Ability to prioritise and work to strict/conflicting deadlines
  • On-going commitment to personal development
KnowledgeEssential
  • Knowledge of / experience of using information and/or customer service systems.
  • Working knowledge of Microsoft Office packages including Outlook, Excel, and Word.
Desirable
  • High level of Customer Care/Service skills demonstrated by course or experience.
  • Previous experience of Patient Systems: SystmOne (area specific software)
Person SpecificationEducation and QualificationsEssential
  • GCSE in English and Mathematics at grade C/4 or above or equivalent qualification/experience.
  • NVQ Level 3 in Business Administration or equivalent experience
  • OCR II in Word Processing or equivalent
Desirable
  • Processing/typing or equivalent experience/ qualifications.
ExperienceEssential
  • Appropriate experience in an administrative role within an office environment.
  • Experience of working in a public facing role.
  • Experience of initiating and setting up monitoring systems to record appropriate information.
Desirable
  • Experience of working within a healthcare setting.
SkillsEssential
  • Understanding of data protection issues and the ability to maintain confidentiality.
  • Excellent communication skills, with ability to deal with staff at all levels.
  • Displays use of initiative with effective organisational skill
  • Ability to prioritise and work to strict/conflicting deadlines
  • On-going commitment to personal development
KnowledgeEssential
  • Knowledge of / experience of using information and/or customer service systems.
  • Working knowledge of Microsoft Office packages including Outlook, Excel, and Word.
Desirable
  • High level of Customer Care/Service skills demonstrated by course or experience.
  • Previous experience of Patient Systems: SystmOne (area specific software)

NHS