Front Office Manager
Dalata Hotel Group
- Brighton
- Permanent
- Full-time
- Ensure the guests experience are of the highest quality.
- Lead the team to achieve goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards.
- Lead and develop the Front office team, making sure that they become prepared for the next step in their career.
- Assist in efficiently and effectively controlling front office departmental operations.
- Contribute to the strategic running of the hotel.
- 2-3 years experience in a Front office leadership role.
- Excellent skills in People leadership and development.
- Excellent organisational skills and the ability to oversee & delegate work to others.
- A warm, friendly and approachable personality when dealing with fellow staff and guests.
- The ability to work on their own initiative, as well as being capable of working as part of a team.