HousekeeperAbout Lough Erne ResortLough Erne Resort is Northern Ireland's premier 5-star destination, set on a 600-acre peninsula in breathtaking Fermanagh Lakelands. With luxury rooms, a Thai spa, two championship golf courses, fine dining, and immersive outdoor experiences, the resort blends heritage with contemporary elegance.About the roleRole SummaryYou will play a vital role in upholding the high standards of cleanliness and guest experience across the resort. Reporting to the Housekeeping operations Manager, your duties span guest areas, public spaces, and back-of-house support.Key ResponsibilitiesPublic Areas: Clean and maintain reception, corridors, elevators, restrooms, mirrors, windows, and light fixtures.Guest Floors: Remove linens and rubbish, restock supplies like towels, and report maintenance issues such as lights or leaks.Back-of-House: Keep staff areas, storage, and canteen clean; organize carts and supplies; assist with transporting equipment and linen.Waste Management: Collect, dispose, and maintain cleanliness of bins; follow recycling practices.Guest Interaction: Offer courteous greetings and assist with guest requests, escalating as needed.Safety & Compliance: Adhere to health and safety protocols; use cleaning chemicals safely; report hazards or equipment issues.Essential Skills & ExperienceExperience in housekeeping or a similar role is preferred but not mandatory; training is provided.High attention to detail; commitment to cleanliness and presentation.Strong communication and teamwork skills; guest-focused demeanor.Physical stamina for lifting, walking, and handling equipment.Flexibility to work weekends, holidays, and varied shifts.Perks & Employee BenefitsLough Erne Resort offers a robust package of benefits, including:Employee Recognition: Employee-of-the-Month awards, social opportunities, seasonal parties, and refer-a-friend schemes.Staff Comfort & Support: Staff meals, preferential friends & family rates, free parking, and office perks.Development & Wellbeing: Employee development programs, training, career progression, long-service recognition, and pension.Competitive Compensation: Competitive salaries and flexible scheduling options.Sample Job PostingHousekeeping Porter / Housekeeper Location: Lough Erne Resort, Enniskillen, County Fermanagh - BT93 7EDAbout the Role: Play a key role in ensuring our resort shines. Help maintain cleanliness and guest comfort across public areas, guest floors, and back-of-house.Key Responsibilities:Clean and maintain reception areas, corridors, restrooms, and guest floors.Restock linens and supplies; manage waste responsibly.Support housekeeping with equipment, supplies, and special cleaning tasks.Greet guests courteously and handle requests professionally.Follow safety and cleanliness guidelines, and report hazards promptly.Assist with deep cleanings and support across departments when needed.Requirements:Previous housekeeping or porter experience preferred - training provided.Excellent attention to detail and cleanliness standards.Physically fit for shifting items and prolonged activity.Flexible availability, including weekends and holidays.Strong communication and guest-service skills.Perks & Benefits:Employee recognition (Employee of the Month, parties, referral bonuses)Staff meals, friends & family room rates, free parkingTraining, career development, long-service awardsPension, competitive pay, flexible scheduleAbout the companyWinner of Hotel of the Year, Lough Erne Resort, is a luxurious 5-Star hotel in Enniskillen, the gateway to North West Ireland. Nestled on a 600 acre peninsula with spectacular views of the Fermanagh Lakelands and The Faldo Course, it's clear to see why Lough Erne Resort is renowned as one of the finest 5 Star hotels Northern Ireland has to offer.Required CriteriaDesired CriteriaSkills you'll need
