Branch Support Security Officer

• SIA Licence: Essential
• Experience: Minimum 2 years in a security role
• Nationality: UK national (required for SC clearance eligibility)
• Clearance: Must be able to obtain SC (Security Check) clearance
• Driving: Full UK driving licence and access to own vehicle

• Professional and reliable individuals with strong communication skills
• Ability to adapt to different environments and client needs
• A proactive approach to security and safety

• Prevent and deter unauthorised access to site. Monitor fire alarms, intruder alarms and CCTV as appropriate.
• Conduct external and internal security patrols as detailed in the Assignment Instructions.
• Provide traffic control and apply parking restrictions as required.
• Carry out routine tests of security equipment where appropriate.
• Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions.
• Ensure any equipment provided by the customer and Securitas is managed in accordance with procedures detailed in the Assignment Instructions.
• Maintain all logbooks and records as detailed in the Assignment Instructions.
• Issue visitor/contractor passes in accordance with the Assignment Instructions.
• Deal with lost property in accordance with the Assignment Instructions.

• To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises.
• Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards and unsafe working practices to supervisor/manager. Report and record all accidents in accordance with the Assignment Instructions.
• Ensure all walkways and emergency escape routes are always kept clear.
• Report any usage of First Aid equipment and shortfalls in the contents of First Aid boxes.
• Notify the Securitas Operations Centre (SOC) in the event of any emergencies and follow the instructions given.
• Investigate the cause of all fire alarm activations.

• Report instances of property at risk of being lost, stolen, damaged and/or vandalised.
• During patrols, switch off unnecessary lights and close windows.

• Operate radios, pagers, clocking equipment and any other physical security equipment used on site.
• Operate customer’s ‘stop and search’ policies when required.
• Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects, and vehicles.

• Display an outstanding level of customer service.
• Take responsibility for problems that staff, and visitors may have.
• Display the highest standard of personal presentation and smartness of uniform to maintain the image of Securitas and the customer.
• Answer telephone calls professionally and in accordance with the Assignment Instructions.

• Book on at the beginning of each shift and make check calls in accordance with Company policy.
• Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures.
• Undertake any other duties as requested by Branch Management.

• Managing and Leading Others
• Manages Self
• Decision Making
• Communication Skills
• Business Acumen & Commercial Awareness
• Operational Excellence
• Strategic Thinking (Planning & Forecasting)
• Customer Management & Sales Development
• Relationship Building & Networking

• To be available as and when called upon to cover shifts, occasionally at short notice.
• Must hold a valid SIA Licence.
• Must have the right to work in the UK.
• Must be over 18.
• Have a five year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment or full and part-time education during that period.
• No current criminal convictions.
• A full UK driving licence and own transport is highly desirable.
• The ability to embody and uphold the Securitas core values of Integrity, Vigilance and Helpfulness.
• Excellent communication skills and a strong customer focus.
• Be able to work independently as well as part of a team.
• Be punctual and reliable.
• Be willing and able to work shifts covering days, nights and week-ends.
• Be sensitive towards and show an understanding of the requirements of people with disabilities or special needs.
• Must be eligible to hold SC security clearance.

• Prior experience as a Security Officer in the Security industry is desirable.
• A First Aid qualification would be advantageous.

• Career Growth: Clear pathways from apprenticeships to leadership programs.
• Inclusive Leadership: A culture of respect, transparency, and collaboration.
• Fair Pay & Benefits: Competitive, equitable compensation and benefits.

• Employee Networks – Safe spaces to connect and influence policies for change.
• Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
• Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
• Health & Well-being Programs – Mental health support and workplace wellness.
• Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.

Securitas