Supported Housing Officer

• The Housing facility involves working with Women offering 60 supported bed spaces and 33 short-term accommodation bed spaces
• This housing unit requires working with people with a variety of support needs
• To interview clients referred to the service and make an assessment on their suitability for acceptance to the hostel and induct them in line with scheme policy
• Provide advice to clients on housing, training and employment opportunities and other issues as required
• Work with clients to produce outcome focused support plans liaising with external agencies as appropriate to ensure ongoing support needs of clients
• Utilise knowledge skills and experience to recognise difficult or challenging client situations and use appropriate communication skills to influence the client’s behaviour
• Assist clients in making claims for welfare benefits and for the collection of Housing Benefit and to deal promptly with rent arrears
• Maintain accurate records including client files and data on admissions and departures from the service
• Undertake housing management tasks including reception duties, taking rent and ensuring a clean and safe physical environment

• An enhanced DBS form within 12 months or willingness to obtain a new one
• Experience working with vulnerable people in supported accommodation
• Excellent communication skills both written and verbal

LogicMelon