
DFG Surveyor
- Tamworth, Staffordshire
- £58,235 per year
- Temporary
- Full-time
- Dealing with DFG case progression for simple and non-complex adaptations from enquiry through to works completion.
- Triage of new customers into the service, offering interim advice.
- Support the service with implementation of a new IT system, case testing and inputting of data.
- Undertake financial assessments on resources in line with legislation and internal policies to consider financial eligibility for the grant.
- Providing advice and support to all customer's accessing the service, irrespective if they are eligible for assistance.
- To collate all necessary information required to support enquiries/applications for Disabled Facilities Grants, Council Housing Adaptations or other assistance available through the Housing Assistance Policies.
- Experience of home adaptations and Disabled Facilities Grants (DFG) delivery, including test of resources is essential.
- Experience of using Microsoft Office software (Word, Excel, Outlook, SharePoint) and experience of working with IT systems to maintain records and produce documents and reports.
- Excellent communication skills with the ability to communicate complex issues clearly and effectively to a variety of audiences.
- Experience of providing services to disabled and/or older people and an understanding of the challenges they face.
- Enhanced DBS place desirable
- Competitive hourly rate
- September interviews with October start date
- Flexible work pattern and hours
- 3 Months, likely extension