
Spares & Repairs Manager
- Aberdeen
- Permanent
- Full-time
- Act as the first point of contact for customer spares and repairs enquiries, responding quickly and professionally
- Review requests internally and externally with suppliers/vendors to determine feasibility, lead times, and costs
- Compile accurate, commercially sound quotations and issue them to customers
- Manage orders from intake through to completion, liaising with internal departments, suppliers and customers throughout
- Provide regular customer updates, reports, and ensure projects are delivered on time and within cost
- Track and analyse business performance, preparing reports on win/loss analysis, lead times, and trends to support decision-making
- Support regional sales managers in tenders, meetings, and development of spares and repairs capabilities
- Proven experience in a spares, repairs, aftermarket or project management role within engineering or industrial services
- Proficiency in Microsoft Dynamics 365 ERP System and Salesforce CRM System is highly desirable
- Strong organisational skills with the ability to manage multiple projects and priorities simultaneously
- Excellent communication skills, confident in dealing with customers, suppliers, and internal stakeholders at all levels
- Strong commercial awareness with experience preparing quotations and managing costs
- A proactive, solutions-focused attitude and the ability to work effectively under pressure
- Competitive base salary with participation in the company-wide bonus programme
- Attractive overtime pay scheme
- 33 days' annual leave (inclusive of bank holidays)
- Free on-site parking
- Access to discounts on everyday shopping, entertainment, and lifestyle
- Confidential support through our Employee Assistance Programme
- Continuous learning and development opportunities via on-the-job training and Sulzer Learning Pathways