People Team Coordinator (Maternity cover - 12 month Fixed Term Contract)
- Shrewsbury, Shropshire
- Contract
- Full-time
- Learning & Development:
- Coordinate learning and development initiatives, including organising training sessions, managing logistics, and ensuring proper documentation
- Support with the creation and building of engaging business presentations and materials for L&D programs
- Track and report on training progress and successes using Croud's online learning platform, providing insights to the L&D team
- Collaborate closely with the L&D team to ensure a smooth and effective induction process for all new hires
- Assist in maintaining and updating learning resources and platforms
- Talent Acquisition:
- Work with the Talent Acquisition team to determine selection criteria for candidates by liaising with hiring managers
- Support the maintenance and updating of the Job Description and Role Document library, including the Task Brief database, to ensure information remains accurate and up to date
- Support the planning, scheduling, and coordination of interviews and selection activities, including screening calls, assessments, and in-person interviews
- Support the maintenance of accurate and comprehensive recruitment records in TeamTailor, including interview notes and application documents, ensuring accessibility for key stakeholders
- Support the creation of job advertisements using all available tools and resources to ensure alignment with the Brand's tone and messaging
- Maintain and regularly update the TA New Starter Talent Tracker to ensure accurate tracking of new hires
- People Operations:
- Provide timely support in responding to internal and external HR inquiries through the Freshdesk
- Support the upkeep of accurate personnel records in Humaans, covering payroll, personal information, leavers, and turnover rates, to help ensure compliance with employment requirements
- Provide proactive support in managing the leavers process to ensure timely and smooth completion.
- Assist with the preparation and management of employee letters, such as those related to salary increases, promotions, and changes in working patterns, ensuring accuracy and timely distribution.
- General Responsibilities:
- Foster positive relationships with colleagues and develop a comprehensive understanding of our business, placing our people at the core of all activities.
- Familiarise and adhere to company policies to effectively support our employees and ensure compliance.
- Undertake project work as assigned, demonstrating flexibility and adaptability in handling additional responsibilities.
- Maintain confidentiality and handle sensitive information with utmost professionalism.
- Previous demonstrable experience in an administrative or recruitment role, emphasising strong administrative skills and adherence to processes.
- Experience working with Applicant Tracking Systems (ATS) and HRIS systems is desirable.
- Proficiency in documenting processes.
- CIPD Level 3 or equivalent (desirable).
- Excellent IT skills: competency in G-Suite is desirable.
- Proven time management skills, experience, and the ability to manage multiple tasks simultaneously.
- Excellent verbal & written communication skills in English.
- Impeccable attention to detail.
- Excellent interpersonal skills.
- Resilient and data-driven.
- A team player who engages well with others and is willing to "get the job done."
- Professional manner with a positive, eager-to-help, and engaged attitude.
- Flexible and adaptable to change.
- Passionate about delivering first-class candidate and employee service.
- 25 days holidays holiday per year with the option to purchase an additional 5 days
- Discretionary annual performance based incentive
- Sales Commission
- Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
- Recruitment Referral Bonus
- Health & Wellbeing Contribution
- Ride to Work Scheme
- Railcard & Season Ticket Loan
- Home Office Equipment (chair and screen)
- Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee
- Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave.
- Life Assurance & Income Protection
- Medical Cash Plan
- Pension
- Learning & Development: Access to Croud Campus, curated third-party learning platforms, and an IPA Membership with subsidised training and events
- Peer Recognition: Through our “Bonusly” program
- Team Off-Sites & Social Events
- Year-round Holiday Celebrations
- Flexible Working Options
- A Day to Make a Difference
- In it together - our value on integration, collaboration and outcomes
- Eye on the future - our value on futurism, creativity and passion
- Generous in spirit - our value on people, development and inclusion
- Do what you say - our value on integrity and accountability
- Make a difference - our value on purpose and impact
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