Operations Director
- Kingston upon Hull
- Permanent
- Full-time
Bonus, company pension, death in service, 25 days holiday plus BH, private family healthcare, free gym membership.THE ROLE:
- Define and execute strategic goals, making critical decisions to drive overall business growth and profitability for the company.
- Develop operational strategies that support and align with overarching business objectives.
- Oversee daily activities to maintain efficient and effective operations throughout the business and track the efficiency of each team's performance based on the established KPIs for each department.
- Monitor the performance of operational activities using key metrics and report to the Managing Director.
- Evaluate the effectiveness of team coordination, ensuring seamless communication across departments, including the overall management of the 3 logistics departments.
- Be a trusted and active member of the Senior Management Team, collaborating with leadership and cross-functional teams to build strong internal relationships and drive operation success.
- Maintain continuous dialogue with the management team to ensure comprehensive understanding of the demands and exposure in each operational area and explore potential options for future development in each area.
- Minimise operational losses by eliminating errors and optimising capacity deployment across all support functions to meet business needs.
- Track and reduce document delay incidents that lead to penalties, ensuring balanced utilisation of support functions.
- Assess and enhance current business procedures to maximise productivity.
- Exhibit extensive understanding of financial data to make informed decisions and track the impact on profitability based on enhancements.
- Identify and implement initiatives to enhance stakeholder experience and satisfaction.
- Identify risks and implement measures to reduce potential threats to the business.
- Oversee all marine insurance matters, including policy management, risk assessment, and regulatory compliance.
- Evaluate, oversee, and support the integration of new operational ventures, carefully assessing risks and opportunities to ensure successful implementation and alignment with strategic goals.
- Ensure relationships with all stakeholders are maintained and strengthened to facilitate smooth and efficient operations.
- Clearly communicate policies and directives embedding a culture of continuous improvement.
- Some global travel to meet with stakeholders around key functionalities (e.g. shipping lines, brokers, insurers, surveyors) as required. This includes attending meetings, site visits, and participating in industry events to build and maintain strong relationships.THE CANDIDATE:
- Bachelor's degree in Business Management, Operations Management, or a related field.
- Proven experience in a senior operations leadership role, ideally with exposure to marine insurance.
- Extensive knowledge and experience of global shipping operations, preferably within the seafood industry.
- Strong analytical and problem-solving skills.
- Exceptional leadership, communication, and interpersonal abilities.
- Experience in process improvement and change management.
- Knowledge of procurement, financial oversight, and risk mitigation.
- Ability to develop and implement operational strategies.
- Experience in setting and tracking performance metrics.
- Integrity, professionalism, and a commitment to ongoing improvement.THE CONSULTANCY:
Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.