Dental Receptionist, Edinburgh Orthodontics
- Edinburgh
- Permanent
- Full-time
- Greet patients warmly and manage the reception area professionally
- Schedule and confirm appointments, maintaining an organised and efficient calendar
- Handle patient enquiries via phone, email, and in person with a supportive and friendly demeanour
- Manage patient records and update information in the dental practice management system
- Process payments and handle billing enquiries with accuracy and discretion
- Coordinate with orthodontists and dental staff to ensure efficient patient flow
- Maintain a clean and tidy reception area
- Assist with administrative tasks such as filing, correspondence, and inventory management
- Ensure compliance with patient confidentiality and data protection regulations
- Excellent verbal and written communication skills
- Strong organisational abilities and attention to detail
- Proficiency in dental practice management software and general computer skills
- Basic understanding of dental procedures and terminology
- Exceptional customer service orientation
- Ability to multitask effectively in a fast-paced environment
- High school diploma or equivalent
- Medical or dental reception certification (desirable)
- Previous experience as a dental receptionist or in a similar healthcare administrative role (preferred)
- Familiarity with orthodontic practices (beneficial)