
Ops Director / Head of Ops - Single Family Housing - Manchester
- Manchester
- £70,000-80,000 per year
- Permanent
- Full-time
- Lead, mentor and develop managers and teams across the operational functions
- Drive operational excellence and service delivery standards
- Implement scalable processes and systems to support business growth
- Manage departmental P&L and operational KPIs
- Ensure compliance with housing regulations and company policies
- Collaborate with senior leadership on strategic planning and expansion
- Optimize team performance through coaching and development programs
- Leadership Experience: Proven track record managing multi-functional operations teams
- Industry Knowledge: Background in property management, housing, facilities management, or related sectors
- Commercial Acumen: P&L responsibility and budget management experience
- Process Improvement: Experience implementing systems and driving operational efficiency
- People Development: Strong coaching and team development capabilities
- Data-Driven: Analytical approach to performance management and decision making
- Competitive salary: £70,000 - £80,000 depending on experience
- Performance-related bonus scheme
- Comprehensive benefits package
- Opportunity to shape and build the central operations strategy
- Collaborative and supportive leadership team