Community Technician

NHS

  • Norwich
  • £24,465 per year
  • Permanent
  • Full-time
  • 24 days ago
To be responsible for carrying out venepuncture, capillary blood sampling, observations and ECGs for patients in their own homes, care homes, the travelling community, community hospitals and/or in clinics. This will provide support in the delivery of the community service to patients within the community.The post holder will also order and restock stores for their team.Main duties of the jobCollection of blood samples from patients in accordance with agreed procedures.To ensure samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.To take temperature, pulse and blood pressure readings in accordance with agreed procedures.To take electrocardiogram (ECG) readings in accordance with agreed procedures.To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.About usFind out more about working for our organisation here:https://heyzine.com/flip-book/2565ae62eb.htmlPlease note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.DetailsDate posted11 August 2025Pay schemeAgenda for changeBandBand 2Salary£24,465 a year paContractPermanentWorking patternFull-timeReference number839-7406581-MPJob locationsNCH Community HospitalBowthorpe RoadNorwichNR2 3TUJob descriptionJob responsibilitiesUndertake phlebotomy training and apply competency based treatment techniques (i.e. Venepuncture, Near patient testing) following request from qualified practitioner.Undertake technician training (no interpretation required) to obtain pulse, temperature, blood pressure and ECG readingsTo maintain confidentiality and dignity at all times.Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately.To contribute to health promotion initiatives.Demonstrate an awareness and understanding of consent, and gain consent as appropriate following organisational policies.Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policiesDemonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. venepuncture.Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy. Job descriptionJob responsibilitiesUndertake phlebotomy training and apply competency based treatment techniques (i.e. Venepuncture, Near patient testing) following request from qualified practitioner.Undertake technician training (no interpretation required) to obtain pulse, temperature, blood pressure and ECG readingsTo maintain confidentiality and dignity at all times.Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately.To contribute to health promotion initiatives.Demonstrate an awareness and understanding of consent, and gain consent as appropriate following organisational policies.Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policiesDemonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. venepuncture.Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.Person SpecificationOtherEssential
  • Must hold full and valid driving licence and have access to a vehicle in order to travel to patients, clinics, base and meetings as required
QualificationsEssential
  • GCSEs Band 4 or equivalent in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training
Desirable
  • Phlebotomy experience training
ExperienceEssential
  • Experience of dealing face to face with members of the public
Desirable
  • Experience of working within a care setting
  • Experience in a Pathology Department
  • Administrative experience
Skills, Abilities and KnowledgeEssential
  • Ability to work effectively within a team and also independently
  • Highly motivated
  • Able to provide high standards of care
  • Tact, diplomacy, empathy and sensitivity
  • Ability to use own initiative
  • Good observational and reporting skills
  • Able to work flexibly to meet the patient and service needs
  • Be able to kneel, bend and stoop, and work in cramped environments
  • Have basic IT and standard keyboard skills
Desirable
  • Knowledge of SystmOne
  • Aware of issues in community and health care
Personal and People and DevelopmentEssential
  • Ability to manage stressful situations
  • Be a team player
  • Responds positively to change
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)Essential
  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people
  • Able to prioritise
Person SpecificationOtherEssential
  • Must hold full and valid driving licence and have access to a vehicle in order to travel to patients, clinics, base and meetings as required
QualificationsEssential
  • GCSEs Band 4 or equivalent in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training
Desirable
  • Phlebotomy experience training
ExperienceEssential
  • Experience of dealing face to face with members of the public
Desirable
  • Experience of working within a care setting
  • Experience in a Pathology Department
  • Administrative experience
Skills, Abilities and KnowledgeEssential
  • Ability to work effectively within a team and also independently
  • Highly motivated
  • Able to provide high standards of care
  • Tact, diplomacy, empathy and sensitivity
  • Ability to use own initiative
  • Good observational and reporting skills
  • Able to work flexibly to meet the patient and service needs
  • Be able to kneel, bend and stoop, and work in cramped environments
  • Have basic IT and standard keyboard skills
Desirable
  • Knowledge of SystmOne
  • Aware of issues in community and health care
Personal and People and DevelopmentEssential
  • Ability to manage stressful situations
  • Be a team player
  • Responds positively to change
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)Essential
  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people
  • Able to prioritise

NHS