
IT Support Analyst (Graduate)
- Chelmsford, Essex
- £25,000-30,000 per year
- Permanent
- Full-time
- Provide first-line technical support to colleagues and clients
- Diagnose and troubleshoot hardware, software, and network issues
- Assist with system installations, updates, and maintenance
- Escalate complex issues to senior team members where required
- Always deliver excellent customer service and clear communication
- A recent degree in IT, Computer Science, or a related field
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- A genuine interest in technology and continuous learning
- Ability to work both independently and as part of a team
- Full training and mentorship from experienced IT professionals
- Opportunities for career progression and certification support
- A collaborative and supportive working environment
- Competitive salary and benefits package