Endoscopy Waiting List Officer

NHS

  • Kettering, Northamptonshire
  • £24,937-26,598 per year
  • Contract
  • Full-time
  • 1 day ago
This is a fixed-term contract for 6-months.A full time waiting list officer is required in the Endoscopy Unit. Hours of work are 37.5hours per week to be worked flexibly over five days as required by the service.Applicants will be required to manage the Endoscopy waiting list, ensuring no patients exceeds the maximum wait time in line with local and national targets. They will ensure patients receive timely admission information, liasing with Nursing and Medical team where required.The successful candidate will have excellent interpersonal skills as they will be the central point of communication for all departments and staff regarding admission of Endoscopy patients. You must enjoy working as part of a team, but need to have the ability to use own initiative.It is essential to possess excellent typing skills and knowledge of NHS systems, such as Careflow and Bluespier.Main duties of the jobReporting to the Office Manager the post holder will provide support with the selection and co-ordination of endoscopy patients. Their role will be to support the management of the admissions process in line with the Waiting List Policy and RTT standards.The role will require the assurance that patients receive timely admission information, whilst liaising closely with the Nursing / and Medical staff where required.They will need to act as the central point of communication for all departments and staff (internal and Trust wide) regarding the admission of endoscopy patients.The post holder will work as a member of the Endoscopy Waiting List team liaising closely with the Bowel Screening Team; Endoscopy Reception Staff and the Endoscopy Service Manager to ensure that all Waiting List management and admission processes are in line with Trust policies.About usPlease submit your application as soon as possible as we reserve the right to close adverts once we have received sufficient applicationsKettering General Hospital NHS Foundation Trust is on an exciting journey with all of our divisions committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Northampton General Hospital NHS Trust and become University Hospitals of Northamptonshire (UHN). As part of this collaborative approach, there may be a requirement for you to work across both the Kettering and Northampton hospital sites, depending on the needs of the service.Our Excellence Values
  • Compassion
  • Accountability
  • Respect
  • Integrity
  • Courage
We want to recruit the best people to deliver our services across UHN and help to unleash everyone's full potential.UHN encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme.We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for UHN.DetailsDate posted02 September 2025Pay schemeAgenda for changeBandBand 3Salary£24,937 to £26,598 a year per annumContractFixed termDuration6 monthsWorking patternFull-timeReference number264-7422994-SURJob locationsKettering General HospitalRothwell RoadKetteringNN16 8UZJob descriptionJob responsibilitiesFor further details on the main responsibilities and duties of this role, please refer to the attached Job Description and Person Specification. Job descriptionJob responsibilitiesFor further details on the main responsibilities and duties of this role, please refer to the attached Job Description and Person Specification.Person SpecificationEducation, Training & QualificationsEssential
  • Educated to GCSE level or Equivalent
Desirable
  • RSA II or equivalent
Skills and Key CompetenciesEssential
  • Time management and multi-task skills
  • Ability to work without direct supervision
  • Professional and Confidential telephone manner
Knowledge & ExperienceEssential
  • Two years experience in admin role in NHS setting
  • Experience of NHS systems
  • Sound knowledge of trust targets regarding suspected cancer patients
Desirable
  • Knowledge of Microsoft 365 and related systems
Person SpecificationEducation, Training & QualificationsEssential
  • Educated to GCSE level or Equivalent
Desirable
  • RSA II or equivalent
Skills and Key CompetenciesEssential
  • Time management and multi-task skills
  • Ability to work without direct supervision
  • Professional and Confidential telephone manner
Knowledge & ExperienceEssential
  • Two years experience in admin role in NHS setting
  • Experience of NHS systems
  • Sound knowledge of trust targets regarding suspected cancer patients
Desirable
  • Knowledge of Microsoft 365 and related systems

NHS