Day Concierge - Islington

Single Homeless Project

  • Islington, North London
  • £27,008 per year
  • Permanent
  • Full-time
  • 7 days ago
About the role:Milton House is a 15-bed mixed-gender accommodation service in Islington, supporting adults facing multiple and complex challenges. With a small and dedicated staff team, we provide tailored casework to residents whose needs may include mental or physical health issues, substance use, histories of offending, or support with living skills and wider aspirations. Our aim is to create a safe, welcoming and well-managed environment where people can build stability and take positive steps towards independent living.You'll play a vital role in ensuring the smooth running of the service, balancing housing management responsibilities with maintaining the highest standards of cleanliness. Each day you will carry out a thorough clean of the building, including communal areas, bathrooms and offices, helping to create a space where residents and staff feel respected and supported. You will also act as the first point of contact for residents, visitors and contractors, support stock control, uphold health and safety compliance, and assist with practical housing management. Alongside this, you will contribute to the wraparound support we provide, helping residents to keep appointments, manage their budgets and develop the skills they need for greater independence.This is a role where the impact of your work will be felt immediately, not only in the running of Milton House but also in the daily lives of the people we support. At SHP, we believe in investing in our staff, offering genuine opportunities for progression and growth. By joining our team, you will be part of an organisation that is committed to transforming lives across London, while also developing your own career in a supportive and forward-looking environment.The working rota for this role is Monday - Friday.About you:
  • Have strong customer service skills.
  • Have a genuine interest for working with people with multiple disadvantages.
  • Are reflective and can respond positively to challenges.
  • Adaptive work approach to fit around the various needs of the people we work with.
  • A basic understanding of basic repairs and maintenance.
  • Have a flexible and resilient approach to their work.
  • Is creative and innovative in the way they think and equally apply those qualities to their working practices.
  • Are thorough and detail orientated.
About us:Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.Join us in creating a brighter, more hopeful future for individuals in need.Important info:Closing date: Sunday 14th September at midnightInterview date: Monday 22nd and Tuesday 23rd September online via Microsoft TeamsThis post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.Our attractive benefits package includes:
  • A salary increase after successfully completing six month's probationary period
  • A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
  • 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
  • A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
  • Staff Health Cash Plan and discounts scheme
  • Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.

Single Homeless Project