Network Gang Operative

Severn Trent Water

  • Shropshire
  • £36,854-40,835 per year
  • Permanent
  • Full-time
  • 1 hour ago
Our people are what makes Severn Trent a truly exciting and inclusive place to work. We're a team of over 9,000 people with a purpose to deliver one of life's essentials, and we do it all while thriving in our unique culture.We're a growing, Midlands based FTSE100 plc and welcome people from all walks of life, celebrating their individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities we represent.It's an exciting time to join, as we have a huge ambition to deliver bigger and better than ever before over our next 5-year regulatory period. If you're seeking an exciting and thoroughly rewarding career in Operations, Severn Trent is the place to be.EVERYTHING YOU NEED TO KNOWWe have an exciting opportunity within our Customer Operations department to become a Network Gang Operative!Working in this role, you are responsible for the operation and maintenance of Severn Trent's underground water network. This includes inspecting, improving, and repairing our assets to ensure a continuous supply of potable water to our customers through our infrastructure.The role of a Network Gang Operative involves providing effective installation, repair, and maintenance services on the company's infrastructure assets, such as pipes and ancillary fittings. They respond to and resolve issues raised by customers or the public, liaise with other departments, and work with our Contract Partners to deliver these services efficiently.Apart of this role you will also be responsible for the delivery of work scheduled to customers in accordance with the Companies service level agreements or customer service standards and you will be required to perform the duties of the role in compliance with statutory or regulatory standards. With this you will deliver excellent customer service in accordance with the Companies policies and standards with an aim to deliver the job right first time.Please be aware a full UK driving License is require for this role. You will also be required to work a 42.5 hour week. And you will be part of a standby rota (1 in 6).WHAT YOU'LL BRING TO THE ROLEWe are seeking an individual who has previous experience of working within utilities and has the ability to react quickly delivery solutions to problems where repairs are carried out. Previous experience of working in customer focused roles is desirable where you're able to communicate effectively, this is vital for being able to explain complicated technical messages in a simple way.Being physically fit with the ability to work outdoors in all weathers is vital due to the nature of the role. If you have the ability to work well as part of a team but also alone using own initiative, then this may be the role for you!WHAT'S IN IT FOR YOUWorking here isn't just a job. You can build a career at Severn Trent. We'll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live.With that in mind, here are just some of our favourite's perks that you'll get being part of the Severn Trent family:
  • Salary: £36,854 - £40,835 (this is a frameworked role with the opportunity to progress)
  • 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
  • Annual bonus scheme (of up to £1,150 per annum based on company performance)
  • Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
  • Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
  • Dedicated training and development with our 'Academy'
  • Family friendly policies
WHATS NEXT?We can't wait to hear from you.Before you apply, you'll need an updated copy of your CV and about five minutes to spare. We'll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails.And, if your curiosity has peaked and you want to find out even more, search #LifeAtSevernTrent on social media.

Severn Trent Water