
Senior Pensions Administrator
- Portsmouth
- £30,000-35,000 per year
- Permanent
- Full-time
Key Responsibilities
- Set up new SIPPs and manage key processes such as contributions, transfers, and drawdown benefits
- Handle complex transactions, escalated cases, and statutory reporting
- Perform quality checks and provide technical guidance to team members
- Assist with training, mentoring, and developing team knowledge
- Support process improvements to enhance efficiency and service standards
- Build strong client relationships and manage complex queries professionally
- Ensure compliance with relevant regulations and maintain accurate records
We’re seeking a detail-focused professional with strong organisational skills and a passion for delivering excellent service. You should be comfortable working independently and collaboratively, with the ability to manage multiple priorities effectively.Skills & Attributes
- Excellent attention to detail and high accuracy
- Strong communication and interpersonal skills
- Proactive, supportive team player
- Confident in managing workloads and meeting deadlines
- Proficient in Microsoft Office
- Prior experience in pension administration, particularly SIPPs, is desirable
- Knowledge of pensions legislation and HMRC regulations is an advantage
- Relevant pensions qualifications (or working towards) are beneficial