Support worker

St Helens, Merseyside
Permanent
Full-time

19 days ago

Northern Case Management (NCM) was established in 1997 to provide support to people with acquired neurological damage (i.e. brain, spinal cord injury) and empower them to develop their full potential and enrich their lifestyle through providing a comprehensive client focused service.NCM work closely with the client and their family or representative to tailor support packages for clients in their own homes and in the community.NCM continues to meet the increasing requirement for case management services and now boasts a multi-disciplined team of 8 case managers plus support staff and manages over 200 support workers on behalf of Clients.What you'll be working:All applicants must hold a full UK driving licenseFemale applicants onlyOur client is a young girl aged 13 with Cerebral Palsy she is looking for passionate, fun loving, caring support staff to join her support team supporting her in her home, school and community.She suffered a brain injury at birth, she has a permanent PEG (feeds and medication needs). She also requires support with all Activities of Daily Living. Experience preferred but not essential as you will work as part of a team and will receive all required training including regular clinical supervision.She attends school and to meet her needs and her family's the shifts are split.Monday to Friday 08.00 - 10.00 (to support with getting to school).Monday to Friday 14.00 - 20.00 (meal preparation, socialisation and preparing for bed); Saturday & Sunday 08.00 - 20.00 (to support with access to the community).Additional hours during school holidays are required, from 08.00 till 20.00You will be required to drive our client's wheelchair adapted vehicle- to escort her to and from school/in and around the community.What you'll be doing:

To establish and maintain a trusting, therapeutic, working relationship with client, family & Case Manager
To support the client in line with the Care Plan guidelines
To promote, monitor and maintain health, safety and security in the workplace
To promote effective communication with all parties.
To contribute to the protection of individuals from abuse.
To liaise with other agencies when required
To complete daily records as advised including; time sheets, daily records, care plan summary and critical incidents, petty cash etc
To attend supervision, team meetings and other meetings with the employer and other persons as nominated by the employer
To attend training sessions as arranged
To support the client to attend and participate in a range of community activities.
To support the client to attend hydrotherapy if required.
To carry out therapy practise sessions as advised by treating professionals

General

Observe and operate at all times in accordance with the Company's policies and procedures.
Provide a flexible working pattern, to ensure the smooth operation of service, including working out of core hours, weekends and public holidays.
To undertake any other duties appropriate and as reasonably required, to meet the changing needs of the service.
Ensuring service user needs and business objectives are met.

What you'll have:

Have some experience of neurological conditions and working in a community setting.
Experience of working with client with complex needs is desirable
Ability to work as part of a team and as an individual.
Self-confidence and able to manage challenging situations.
Excellent interpersonal, verbal and written communication skills.
Strong organisational, time management and planning skills, with a commitment to self-management and continuous personal development.
IT literate. Use of MS Word, Excel and Outlook.
Flexible, professional and positive approach to multi-site working.
Proven reliability in terms of full attendance and timekeeping.
Full UK driving licence.

Competencies:

Service User Focus
Health and Safety
Leading, Managing and Planning
Company Standards
Team Work
Communication
Medical

We're also seeking people who:Take personal responsibility for their actions, keeping the commitments they make to othersAre passionate about the service they provide, and show pride in delivering the best possible outcomesAre caring, demonstrating empathy and an understanding of the individual needs of othersAct with integrity and transparency, showing respect for others diverse backgrounds, experiences, ideas and beliefsWork in collaboration, working positively with others, listening effectively and communicating clearly to share information and problem solveThis job description is intended to provide an outline of the role at present. It may be subject to change in light of future changes and developments within the business.What to look forward to:

Accrued annual leave
A Nest personal Pension Account
Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
Active Reward App giving discounts and savings on your weekly shop
Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians
We recognise outstanding Active Behaviours via the Active Awards programme
……and, of course, the support and guidance of our qualified Case Manager, clinical and business leadership teams so that you can really develop your career with Northern Case Management and the Active Care Group

Contact Lauren King today on 0161 763 4734 for further details and ask for an application pack.

Active Care Group

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