Job Description:ServiceNOW Senior Technical Consultant - Source to PayLocation: remote within the UKSalary: Dependent on ExperienceThe role:As a ServiceNow Senior Technical Consultant, you will be part of an innovative team, working to develop world-class customer solutions using the ServiceNow platform.You will provide technical consulting services to clients, contributing to the design and delivery of technical solutions—including customizing package-based solutions, data design and conversion, technically focused testing, and configuration of technical infrastructure components. You’ll serve as a technical resource on project teams, developing and demonstrating specialized knowledge and skills in ServiceNow as an enterprise solution.In particular, this role will have a strong focus on designing and implementing ServiceNow solutions that support Source-to-Pay (S2P) processes, integrating with procurement, sourcing, and finance systems to streamline operations and enhance value delivery.You will provide guidance, thought leadership, and hands-on development to both client and internal technical resources.Responsibilities:Be part of a team of ServiceNow specialists delivering enterprise-grade ServiceNow solutions to multiple clientsLead or support workshops and requirements gathering, especially for Source-to-Pay workflows, and advise on design best practicesDevelop and implement ServiceNow configurations and customizations to meet business requirements—including procurement, sourcing, and supplier management workflowsIntegrate ServiceNow with ERP and procurement platforms (e.g., SAP, Oracle, Coupa, Ariba)Participate in testing, customer demonstrations, UAT, and go-live activitiesMentor and train junior team membersProduce high-quality documentation and client training materialsRequirements:Proven experience in ServiceNow design and development, ideally in a consulting environmentExperience with Source-to-Pay (S2P) processes and procurement/supplier management workflows highly desirableStrong scripting skills (JavaScript, HTML/XHTML, XML, CSS, AJAX, AngularJS)Solid understanding of service management concepts, delivery assurance principles, and methodologiesExperience with building custom applications and platform integrationsCertifications desired:ServiceNow Certified AdministratorServiceNow Certified Implementation Specialist (e.g., Procurement, ITSM, or SPM)ServiceNow Application DeveloperITIL FoundationAdditional certs (e.g., HR, CSM, FSM, Service Portal, CMDB, SAM, ITOM, ITBM, PPM) are advantageousExcellent written and verbal communication skillsStrong customer service focus and ability to present to senior stakeholdersAbility to work both independently and as part of a team, with a proactive and analytical mindsetWillingness to travel to client sites and attend workshops when requiredWhat we offer:Join one of the leading ServiceNow partners committed to excellenceOngoing training, certifications, and career developmentA collaborative, supportive team environment where knowledge-sharing is keyFlex benefits scheme including:PensionLife and Health insuranceTravel insuranceRetail discounts/vouchers25 days holiday (with option to buy more)Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available .
