Multimodal Freight Operator
- Southampton
- £32,000 per year
- Permanent
- Full-time
Location: SO31, Southampton
Job Type: Full-Time
Salary: £32,000 DOEAbout the Role:We are currently seeking an experienced and proactive Multimodal Freight Operator. You will be responsible for managing the end-to-end coordination of shipments across air, sea and road. Ensuring timely, compliant, and cost-effective movement of goods for our customers. This is a key role within their operations department, ideal for someone with a strong understanding of international freight forwarding and a passion for delivering outstanding service in a fast-paced environment.Multimodal Freight Operator Key Responsibilities:
- Coordinate and manage multimodal shipments from origin to destination
- Liaise with clients, carriers, customs agents, and overseas partners
- Prepare and process shipping and customs documentation (AWBs, BOLs, CMRs, etc.)
- Ensure compliance with import/export regulations and company procedures
- Track and trace shipments, providing updates and proactive communication to customers
- Negotiate rates with carriers and suppliers to ensure cost-efficiency
- Handle any delays, discrepancies, or issues in transit with professionalism and urgency
- Maintain accurate files, data entry, and reporting in internal systems
- Previous experience in a freight forwarding or logistics environment
- Solid understanding of multimodal transport (air, sea and road)
- Knowledge of Incoterms, customs procedures, and international trade compliance
- Excellent organisational skills and attention to detail
- Strong communication and customer service abilities
- Comfortable working with freight software and Microsoft Office tools
- Ability to work well under pressure and solve problems proactively
- Competitive salary + performance bonuses
- Pension scheme and holiday entitlement
- Opportunities for progression and training
- Friendly, supportive team culture